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What is an Auto Dialer?

An autodialer or automatic phone dialer is a special type of outbound dialer software which helps to dial out a set of contacts automatically. Depending on the call flow, you can play a greeting, ask for an IVR input & more. All the calls can be assigned to different agents depending on certain conditions.

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How It Boost Your Business

an auto dialer can boost your business communication

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Saves Time

Placing manual outbound calls for a large number of customers is time-consuming. An automatic outbound dialer ensures a streamlined and scalable outbound calling process.

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Increases Sales

An auto dialer significantly increases a company’s sales as it can make more number of calls than a human agent in the same period of time, and also can make calls in parallel. Hence, resulting in more sales

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Reduces Manpower

Auto dialer software helps cut down on manpower by significantly increasing agent productivity, thereby enabling companies to achieve more with fewer resources.

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Increases Revenue

Using an automated dialer software, businesses can generate and convert more leads, ultimately resulting in higher revenue.

Auto Dialer Advantages

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No Manual Number Entry

No need to dial each customer’s contact number manually. Auto dialer does the dialing, while your agents can focus on talking and winning customers.

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Reduced Effort

Making manual outbound calls to a large number of customers every single day is prone to errors. Customer’s contact file can be imported to your auto-dialer system to avoid this problem

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Seamless Data Collection

An auto dialer software is helpful to send out surveys to a large group of people. It can be integrated with your CRM to collect results seamlessly.

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Report Analysis

Understand how many calls were answered, which agent took the most number of calls from Exotel’s detailed reporting.

Auto Dialer’s Features

Here are a few important features which qualify a Auto Dialer’s uniqueness.

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Detailed Reports

Keep a close tab on how your business phone system is performing with daily and weekly call reports.

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Call Recording

Auto dialers enable to track all conversations with call recording. The recordings can be utilized later for quality and training purposes.

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Location Tracking

Cloudshope’s auto dialer system provides you with live tracking of your agents location.

Auto Dialer For Call Centers

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Lead Generation

Phone calls still remain a very effective channel for generating leads in B2B & B2C scenarios. Dialers can help in optimizing the complete lead generation process.

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Lead Nurture

In the case of inbound leads, the lesser the response time, the better is the conversion rate. A dialer software helps you to qualify & nurture the leads faster.

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Feedback

Taking customer feedback is quite crucial for growth & superior customer experience. It’s proven that feedback calls tend to get better responses when compared to emails & SMS.

How Businesses Use Our Auto Dialer Software

Take a glimpse of how business use Cloudshope’s Auto dialer service to touch lives on a day to day basis.

Most Innovative Companies Use Cloudshope

What they say about our services

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Why Cloudshope

Here’s why you should use Cloudshope’s auto dialer software

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In-depth Analysis

Get all relevant call reports, live analytics, and campaign reports

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Best-in-class features

Features like call recording, call tracking, IVR & more

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No installation cost

No extra charge for infrastructure or setup

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Integrate Easily

Integrate our APIs seamlessly with all the leading CRMs in the market.

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