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Benefits for Tracking Marketing ROI

Monitor and track your marketing campaigns by channelizing your resources for improved ROI

Targeted Marketing Campaigns

Opt for virtual numbers, missed call, toll-free number and click to call marketing campaigns to increase customer engagement while saving time to provide product information and more

International
Reach

Analyze marketing ROI on a global level. Get virtual numbers for both national and international markets

Individual Performance Analysis

Hear all live calls made and received by your agents and track & analyze gathered data through an advanced analytical dashboard

Campaign
Logs

View the status of running, completed and paused campaigns that are linked to the virtual number and take proactive actions accordingly

Seamless
Integration

End-to-end cloud customer experience management ensuring secured and reliable service to serve better to your customers

Enhance customer experience & boost productivity with Cloudshope

Enhance your customer experience with Cloudshope’s amazing technology. Give your business customized solutions and your customers efficient services with Cloudshope

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Cloud Solutions for Every Business Needs

Cloudshope provides business solutions for all businesses, big and small.

Inbound & Outbound Contact Center

Reduce caller churn by monitoring employee in real-time and len support via call whispering and barging and much more advanced features.

Virtual
Numbers

Local and international numbers with universal CRM integration and smart call routing. Handle multiple calls and monitor in real-time and extract deep insights.

Tentacle Lead
Management

Efficient lead management of telecallers with all call records and insights analytics reports. Smooth integration with all CRMs and websites.

Call Number
Masking

Transcribe all customer calls and extract valuable insights in real-time from multiple languages to understand every customer sentiment.

Automated
Outbound Call

Create personalized greetings to communicate better with multiple customers at once by understanding their needs better.

Speech
Analytics

Hide agent and customer numbers to enable data privacy from both ends for secured communication via click to call widget.

We Serve These Industry Sectors

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Risk and compliance

Secure your customers’ journey via Call Masking and Speech Analytics on a reliable and Automated Cloud-based engagement platform customized as per your business needs.

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Custody and fund services

Simplify the sales and lead generation process with Cloud Contact Center, Lead Management, Missed Call Solution in boosting sales with a targeted approach tailored according to your requirements.

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Investment banking

Investment banking agencies can integrate cloudshope’s cloud-based voice, messaging, video, AI-enabled speech analytics and Chatbot solutions for customer-oriented services. Integrate a unified communication platform that offers multi-channel interactions.

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Corporate Banking

Corporate banking agencies can integrate cloudshope technology to communicate better, answer every customer’s query and automate call and SMS handling process.

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Cards and payments

Use our automated sms and chatbot technology to make card payments easier for your users.

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Retail banking

Empowering efficiency with a smart remote work Cloud Communication Technology and Video Platform to be available to your customers from anywhere anytime, making retail banking easier.

Most Innovative Companies Use Cloudshope

What they say about our services

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The Cloudshope Advantages

Why Cloudshope is considered as the most reliable cloud communications company in India and Southeast Asia

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Highly Secure

ISO 27001:2013 certified information security management system

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Superior Quality

Best success rates, voice quality and reduced latency

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Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

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Patented Solutions

Gain competitive advantage from patented products

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Scale at Ease

Grow at will, expand without worrying about infrastructure

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Best Support

18×7 customer support via phone, email and Twitter

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