Missed Call Service
One missed call. One new lead.
A fully automated service that notifies you of every call to your dedicated mobile, landline or toll-free number — in real time, at no cost to the caller.
- Free for the caller — the call drops on landing
- Auto reply by SMS, voice clip or IVR
- Live dashboard with caller geo-location
- Export leads to Google Sheets
7-day free trial · No credit card required
How it works
Guide your customers to answers faster, in four steps.
Customer sees your ad or promotion
They call the virtual number printed on your advertisement, pack or campaign.
The call lands and disconnects
The call drops the moment it reaches your virtual number — free for the caller — and runs your missed-call flow.
Leads land in your sheet
Every caller's number is captured on the dashboard and can be exported to a Google Sheet.
Automatic call-back or SMS
An automated call-back or SMS goes to the caller as soon as the missed call lands.
Missed call service advantages
Cost effective
Auto-reply SMS goes out to every caller on its own, at a low per-message cost.
Never miss a lead
Reply with an automated IVR that works as a virtual receptionist and gives callers what they asked for.
Voting & feedback
There is no limit on missed calls a number can take, so it works for voting, polls and customer feedback.
Campaigning
Send a pre-recorded voice clip back to every caller and keep your brand in front of them.
Surveys
Set up caller filters — prioritise calls, or cap how many times one number can respond.
How you can use missed calls
Nine ways businesses put a missed call to work.
Easy updates
A missed call followed by an SMS with the information asked for — banking does this best.
Customer verification
A simpler alternative to OTPs: customers verify their number by giving a missed call.
Opt-in / opt-out of lists
Let customers join or leave your promotional lists with a single missed call.
Registration & lead generation
Works for people with no internet access or other way to reach you.
Engagement & votes
Media and TV shows use missed-call campaigns for engagement that never intrudes.
Support for NGOs
An easy way for NGOs to gather support for their cause — one call, no cost to the supporter.
COD confirmation
Customers confirm a cash-on-delivery order with a missed call before it ships, cutting returns.
Drive downloads
Reply to every missed call with an SMS carrying your app link.
Collect feedback
Give each rating its own number and let customers answer with a missed call.
The CloudShope advantages
Why CloudShope is considered one of the most reliable cloud communications companies in India and Southeast Asia.
Highly Secure
ISO 27001:2013 certified information security management system.
Superior Quality
Best success rates, voice quality and reduced latency.
Superior Reliability
Best in class uptimes of 99.94% including operator uptimes.
Patented Solutions
Gain competitive advantage from patented products.
Scale at Ease
Grow at will, expand without worrying about infrastructure.
Best Support
18×7 customer support via phone, email and Twitter.
Frequently asked questions
Didn't find your question? Write to support@cloudshope.com.
CloudShope is a provider of enterprise-grade cloud telephony solutions. We work only with businesses and build communication setups that fit each company's needs, replacing traditional phone systems.
No setup fee. You pay only for the plan you select.
Your dedicated toll-free missed call number is called a channel, or channel ID, in technical terms.
No. We use your mobile number for authentication and security only, and your network operator does not charge you for it.
It depends on the plan you choose. Plans and offers are on the Pricing page.
Validity depends on the plan you buy, and you can extend it any time before it expires. There is no monthly rental — each plan carries its own validity.
As many as you need. For bulk purchases, our reseller plans are usually the better fit.
No. There is no lock-in period — stop whenever you like by emailing support@cloudshope.com.
The online dashboard shows every missed call in real time, with the caller's geo-location. You can also get a copy of each missed call by email or SMS.
Yes — turn on reply SMS in your number's settings and every caller gets one.
It depends on your plan. If you run out mid-campaign, buy extra missed call credits as an add-on.
Yes. Our distributed telephony setup is built for high-volume responses.
Yes. A built-in spam filter runs on every campaign, you can add your own spam rules per campaign, and you can block individual numbers, circles or operators.
Renew from your dashboard — the charges and validity match your current plan. You can also speak to our sales team.
Yes, from our in-house team at support@cloudshope.com. Network issues can depend on the telecom operator, but we resolve every query as fast as we can.
Try CloudShope's missed call service free
Get a number, share it, and watch the leads come in.