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What is Artificial Intelligence?

Artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems.Specific applications of AI include expert systems, natural language processing, speech recognition and machine vision.

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How It Works

Make your contact Artificial Intelligence enabled and your customers happy.

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1

Agent for Call Managing

You have a contact centre with several trained agents who are happy to manage your calls.

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Save Your Resource Cost

Your agents make/attend several thousand incoming/outgoing calls a day as compare to human

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3

Easy Interpretation

The communication over the calls is repeated in nature. Each call requires an agent to interpret the intent of the response provided by a human e.g. 'Yes', 'No', etc.

How AI Solutions Benefits Business?

Here are the benefits for the betterment of your business

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Compare and Analyze Every Data

Compare and analyze all your customer data in real-time on a single platform and keep it ready with just a click away

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Be Available Anytime Anywhere

Connect with your customers from any region at any time-zone, give them a 24x7 facility.

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Offer Explicit Customer Experience

Introduce simple communication ways to your customers to let them reach you through their preferred channel of engagement

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Reliable

Enabling enterprise-grade security and highest up-time reliability for businesses

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Scalable

Expand your business at ease on a smart technology platform without any limitations

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Easy Integration

Integrate the voice solutions into your existing CRMs and run your business as usual

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Quality Calls

High quality and consistent calling is enabled by cloudshope

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Management Cost

Minimal supervision required due to reduced workforce. Hire high quality workforce.

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Reduce Cost

Reduce your cost of operation with cloudshope up to 50%

Enable an advanced AI- Based Solution

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Speech Analytics

The Speech Analytics platform lets you build an easy-to-use application & helps you get closer towards your customer intent empathy basis sentiment analysis. Analyze phone calls quickly & accurately through speech to text transcription.

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Chat Bot/ Voice Bot

Automate conversations for support, lead generation & more with ChatBots and VoiceBots. Built to give omnichannel experience through Website, WhatsApp and virtual assistant AI-technologies like Google Assistant & Alexa.

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Text to Speech

Text-To-Speech(TTS) software enables written texts to be converted into a speech format. The advancement in voice recognition technology empowers TTS to have a more human-like sound to offer instant human gratification via greetings on IVR calls.

AI enabled telephone bot for automated phone calls

AI Telephony is beneficial for you. Replace your agent and reduce your cost upto 50%

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The Cloudshope Advantages

Why Cloudshope is considered as the most reliable cloud communications company in India and Southeast Asia

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Highly Secure

ISO 27001:2013 certified information security management system

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Superior Quality

Best success rates, voice quality and reduced latency

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Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

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Patented Solutions

Gain competitive advantage from patented products

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Scale at Ease

Grow at will, expand without worrying about infrastructure

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Best Support

18×7 customer support via phone, email and Twitter

Most Innovative Companies Use Cloudshope

What they say about our services

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Try Cloudshope’s Artificial Intelligence Solution Free for 15 days
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Find out how Cloudshope can work for you. Set Up A Call.

We take away some of the biggest pain points of traditional systems like EPABX.

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