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What is Click to Call?

Give special treatment to your users. A user just needs to click a button in order to be connected with another individual in real-time, without either of them actually dialing the number.

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Advantages of Click to Call Service

We serve these services for betterment of your business

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Zero Missed Call

A customer can reach your business at any time of the day and drop in a callback request.

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Customer Segmentation

Click to dial integration with your CRM enables your agents to segment customers based on their necessity/enquiry to proceed for an interaction.

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Better customer experience

Provide a seamless experience for the customer by reducing their effort in trying to reach you.

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Saves time

Click to dial solution enables agents to reach customers instantly without the need of manually dialling a new number each time.

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Increase in conversion rates

Capture and convert leads on your website/app while they’re still interested in your product by including a Click to Call button.

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Ease of Contact

It is a proven fact that having a click to call option on your website will result in more engagement from customers.

Implementation Of Click to Call

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On App

A click-to-call button on your app enables quick and reliable connectivity between the customer and your customer facing team. The input command goes out to Exotel server which the dials the customer.

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On Website

The user enters their number on the link/widget installed on your website. Cloudshope API instantly connects the call to the preassigned number. Your agent and customer are now directly connected through the call.

Most Innovative Companies Use Cloudshope

What they say about our services

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Features of Click to Call

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Unlimited channels

Have multiple parallel calls using the same the number.

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Call recording

Make informed decisions with the help of call recordings.

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No number dialling

Agents can reach your customer within a few clicks. Reach out to more customers in lesser time.

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Easy conversation track

Keep track of your customers communication, reasons for calling and what’s being communicated in the call.

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CRM integration

Integrate seamlessly with all the leading CRMs in the market.

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Detailed reporting

Get detailed real-time analytics of all the calls made from your dashboard.

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Business-customer convenience

Taking more time to reach out to customer reduces chances of conversion. Click to call button enables customers and agents to reach out to each other quickly and efficiently.

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Try Cloudshope’s Click to Call Solution Free for 15 days
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Find out how Cloudshope can work for you. Set Up A Call.

We take away some of the biggest pain points of traditional systems like EPABX.

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