Services

Every way your customers reach you.

Our suite of applications helps your business streamline workflow and increase productivity.

IVR, toll-free and missed call numbers
Call center, auto dialer and bulk voice calls
WhatsApp and web chatbots
CRM, marketing automation and bulk SMS

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Services we offer

Pick a service to see how it works.

Artificial Intelligence

Machines that simulate human intelligence to automate conversations and decisions.

Toll Free Number

Let callers reach your organisation free of charge through one number, anywhere in the country.

Call Center Solution

A flexible, IP-based, all-in-one call center for your inbound and outbound customer interactions.

IVR

Improve every caller's experience with a professional interactive voice response greeting.

Missed Call Solution

Connect with customers through a single missed call to a number of your choice.

Auto Dialer

Dial numbers from a list automatically and connect each call to a live agent or a pre-recorded message.

Bulk Voice Call

Deliver voice messages uniformly and affordably — launch a campaign in a click.

WhatsApp Chatbot

Automated WhatsApp replies that give users a personal experience and your team a faster way to help.

Web Chatbot

Increase conversions and get up to 80% more engagement with an automated website chatbot.

CRM

Configure and track every interaction with prospects, customers, partners and agents.

Click to Call

Integrate our API to add click-to-call to your customer-facing teams in minutes.

Call Masking

Connect customers to drivers, delivery staff or vendors without revealing anyone's phone number.

Marketing Automation

Run marketing processes and multichannel campaigns automatically.

App to App Calling

Let your users call each other inside your app through our interface.

Bulk SMS Service

Reach your audience at scale from a fully web-based platform — nothing to install or download.

The CloudShope advantages

Why CloudShope is considered one of the most reliable cloud communications companies in India and Southeast Asia.

Highly Secure

ISO 27001:2013 certified information security management system.

Superior Quality

Best success rates, voice quality and reduced latency.

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes.

Patented Solutions

Gain competitive advantage from patented products.

Scale at Ease

Grow at will, expand without worrying about infrastructure.

Best Support

18×7 customer support via phone, email and Twitter.

Try CloudShope free for 7 days

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