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Take customer interaction to the next level with CRM's industry-leading telephony capabilities and third-party integrations.

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Benefits of Integrating with Cloudshope

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Offer 360-degree Customer Context

Drive rep efficiency with call pop-ups that offer customer information collated from Cloudshope and your CRM data – call history, deal insights, and more.

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Better Tracking

Get detailed insights on the customer journey including data from each call and SMS. Track rep productivity and identify areas of improvement.

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Increase Productivity

Make calls from within your CRM dashboard with the click of a button. Skip manual dialling from your phone.

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Improve response rates

With Cloudshope’s integration, reps are alerted with new or missed call pop-ups to help them respond quicker.

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Unify Data

Without switching between dashboards, access all your data in one place and boost efficiency.

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Personalise Selling

Access unified data to personalise sales engagement with each prospect’s call.

Features We Offer

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Call Recording & Analysis

Making manual outbound calls to a large number of customers every single day is prone to errors. Customer’s contact file can be imported to your auto-dialer system to avoid this problem

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Call Tracking & Analytics

Think Google Analytics for your calls. Get actionable insights on all call campaigns to test and optimise for increased conversations.

Even More Features

Here are a few important features which make CRM unique.

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Enhanced Caller ID

Get real-time information about the caller, right on your Agile CRM dashboard, before you take a call. Your agents will always have relevant context in front of them when starting a conversation.

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Detailed Call Histories

View detailed call histories for each of your contacts. Know whom a contact spoke with at your company, what they discussed and when they spoke.

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Personalized Greetings

With relevant contact information flowing in before an incoming call, you can greet your contacts by name every time.

How Businesses Use Our Integrated CRM

Take a glimpse of how business use Cloudshope’s CRM service to touch lives on a day to day basis.

Most Innovative Companies Use Cloudshope

What they say about our services

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Content brings you secure access to all of your files anytime, anywhere, across your devices.

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The Cloudshope Advantages

Why Cloudshope is considered as the most reliable cloud communications company in India and Southeast Asia

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Highly Secure

ISO 27001:2013 certified information security management system

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Superior Quality

Best success rates, voice quality and reduced latency

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Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

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Patented Solutions

Gain competitive advantage from patented products

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Scale at Ease

Grow at will, expand without worrying about infrastructure

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Best Support

18×7 customer support via phone, email and Twitter

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We take away some of the biggest pain points of traditional systems like EPABX.

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