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Benefits for Automated Calls, Surveys & Feedbacks

Conduct cost-efficient surveys, take faster feedback and gauge customer opinions on a unified engagement platform.

Reduce Cost via
Automation

Reduce cost by easily integrating the solution into the existing CRM to automate your workflow and services.

Call Recording
and Scheduling

Schedule automated calls that record customer feedback with supreme clarity. Analyze recorded calls for future improvement in your services/products.

Enhanced
Transparency

Get real-time updates on automated calls, surveys and feedback received from your customers on a single digitized platform.

Secure And
Reliable

To ensure the confidentiality of your sales and leads data, our databases are highly secured and protected.

Hassle-free
Process

Cloudshope’s cloud communication solutions are deployed on the cloud and leaves you from the hassle of hardware instalment.

Customized
Questions

Our automated call survey system is enriched with precise and customized questions to ensure customer-happiness.

Enhance customer experience & boost productivity with Cloudshope

Enhance your customer experience with Cloudshope’s amazing technology. Give your business customized solutions and your customers efficient services with Cloudshope.

Contact Us

Cloud Solutions for Every Business Needs

Cloudshope provides customized solutions for every business need.

Inbound & Outbound Contact Center

Customize IVR flow, integrate with leading CRMs and simplified APIs to cater to client needs better and manage teams efficiently on cloud.

Virtual
Numbers

Local and international numbers with universal CRM integration and smart call routing. Handle multiple calls and monitor in real-time and extract deep insights.

Tentacle Lead
Management

Efficient lead management of potential prospects with all call records and insights analytics reports with a streamlined tracking of telecallers.

Call Number
Masking

Facilitate a seamless connection of two on-call entities without the disclosure of phone numbers. Ensure trust & data security of your client and customer interactions.

Automated
Outbound Call

Enable voice interaction recording with the caller without human intervention and allow businesses to place concurrent automated outbound call blasts to their target customers.

Speech
Analytics

Transcribe all customer calls and extract valuable insights in real-time from multiple languages to understand every customer sentiment.

We Serve These Industry Sectors

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Risk and compliance

Secure your customers’ journey via Call Masking and Speech Analytics on a reliable and Automated Cloud-based engagement platform customized as per your business needs.

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Custody and fund services

Simplify the sales and lead generation process with Cloud Contact Center, Lead Management, Missed Call Solution in boosting sales with a targeted approach tailored according to your requirements.

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Investment banking

Investment banking agencies can integrate cloudshope’s cloud-based voice, messaging, video, AI-enabled speech analytics and Chatbot solutions for customer-oriented services. Integrate a unified communication platform that offers multi-channel interactions.

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Corporate Banking

Corporate banking agencies can integrate cloudshope technology to communicate better, answer every customer’s query and automate call and SMS handling process.

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Cards and payments

Use our automated sms and chatbot technology to make card payments easier for your users.

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Retail banking

Empowering efficiency with a smart remote work Cloud Communication Technology and Video Platform to be available to your customers from anywhere anytime, making retail banking easier.

Most Innovative Companies Use Cloudshope

What they say about our services

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The Cloudshope Advantages

Why Cloudshope is considered as the most reliable cloud communications company in India and Southeast Asia

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Highly Secure

ISO 27001:2013 certified information security management system

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Superior Quality

Best success rates, voice quality and reduced latency

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Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

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Patented Solutions

Gain competitive advantage from patented products

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Scale at Ease

Grow at will, expand without worrying about infrastructure

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Best Support

18×7 customer support via phone, email and Twitter

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