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Collate all customer calls from scattered sources on a unified platform and accordingly track, record and analyze each call in real-time to ensure a seamless customer engagement. Serve your customers better by enabling the teams to offer assistance at the customer’s preferred channel of communication.
Free TrialDeliver a satisfied and elated customer experience, giving them a reason to choose your brand always.
Lend your business a professional image with our 24x7 support system that enables you to assist your customers even after business hours.
Provide each customer with an explicit experience via our voice and AI-enabled solutions by understanding their actual needs to solve quick queries.
Cloudshope helps you maintain a unified view of your customers’ journey across various touchpoints to offer personalized experiences.
To ensure the confidentiality of your sales and leads data, our databases are highly secured and protected.
End-to-end cloud customer experience management ensuring secured and reliable service to deliver enhanced customer experience.
Exercise greater control and visibility over business calls and optimize customer support solutions by integrating your contact centre on your smartphone with ease of access.
Cloud contact centre solution enabled with multi-lingual support via automated self-help IVR menus to help the customers navigate through the desired queries
Identify the positive and negative customer sentiments via keyword spotting and people intelligence to reduce unhappy customers into happy ones
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Cloudshope provides customized solutions for every business need.
Customize IVR flow, integrate with leading CRMs and simplified APIs to cater to client needs better and manage teams efficiently on cloud.
Local and international numbers with universal CRM integration and smart call routing. Handle multiple calls and monitor in real-time and extract deep insights.
Efficient lead management of potential prospects with all call records and insights analytics reports with a streamlined tracking of telecallers.
Facilitate a seamless connection of two on-call entities without the disclosure of phone numbers. Ensure trust & data security of your client and customer interactions.
Enable voice interaction recording with the caller without human intervention and allow businesses to place concurrent automated outbound call blasts to their target customers.
Transcribe all customer calls and extract valuable insights in real-time from multiple languages to understand every customer sentiment.
Secure your customers’ journey via Call Masking and Speech Analytics on a reliable and Automated Cloud-based engagement platform customized as per your business needs.
Simplify the sales and lead generation process with Cloud Contact Center, Lead Management, Missed Call Solution in boosting sales with a targeted approach tailored according to your requirements.
Investment banking agencies can integrate cloudshope’s cloud-based voice, messaging, video, AI-enabled speech analytics and Chatbot solutions for customer-oriented services. Integrate a unified communication platform that offers multi-channel interactions.
Corporate banking agencies can integrate cloudshope technology to communicate better, answer every customer’s query and automate call and SMS handling process.
Use our automated sms and chatbot technology to make card payments easier for your users.
Empowering efficiency with a smart remote work Cloud Communication Technology and Video Platform to be available to your customers from anywhere anytime, making retail banking easier.
What they say about our services
Cloudshope has helped us in setting our telephony system from scratch. Perfect service by highly professional sales and support staff. Simply uncomparable and unbeatable in both prices and quality of service
I was surprised by the flawless service that I was provided. Cloudshope Virtual Receptionist with its local number offering has helped my business make unprecedented profits by improving our working capabilities.
Very first business principle is 'never miss an opportunity'. Cloudshope is an absolutely perfect solution to follow that principle - at least for the opportunity that comes over phone calls. Its Toll-Free number and IVR service has delivered some amazing results for me.
Cloudshope toll-free number has streamlined my business to a larger extent. It's 24*7 customer support makes it the best service provider in their industry. Till now, we haven't faced any issue with the service and we are hopeful for the future as well
The quality of Cloudshope's voice broadcasting service was really impressive. We are now looking forward to having a long-term partnership with them
Cloudshope Virtual Receptionist with its local number offering has helped my business make unprecedented profits by improving our working capabilities. It's 24*7 customer support makes it the best service provider in their industry.
Why Cloudshope is considered as the most reliable cloud communications company in India and Southeast Asia
ISO 27001:2013 certified information security management system
Best success rates, voice quality and reduced latency
Best in class uptimes of 99.94% including operator uptimes
Gain competitive advantage from patented products
Grow at will, expand without worrying about infrastructure
18×7 customer support via phone, email and Twitter
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