automated service

IVR System For Business

Businesses are currently paying a lot of attention to services. And it’s not without reason. Here’s how to pick the best IVR System For Business. Simply put, an IVR solution allows your company to route calls to the right party. In a moment, we’ll go through the advantages that current IVR systems provide to every business. …

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IVR Solution Provider I Best IVR Solution Provider

 Cloushope Technologies is one of the best  IVR Solution Provider Companies in India. Interactive Voice Response (IVR) is an automatic telephony system that handles any call volume of your customers. At CloudShope, the simplest IVR Solution Provider, we provide smart IVR service configured with a virtual IVR number. Our modern IVR service improves productivity and …

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Bulk Voice Calls For Election Campaign

 Voice Call is a completely automated online system that allows you to connect with your audience by calling their mobile/landline numbers anywhere in India with a pre-recorded voice message. With the increase of cell phone users, more politicians are turning to mobile to communicate with their supporters, as the power of mobile phones cannot be …

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Bulk Voice Broadcasting Services

CloudShope Technologies  is India’s leading cloud telephony service provider. Our Company is providing Bulk Voice Broadcasting Services. Our goal is to automate voice communication for all types and sizes of businesses by moving from a traditional system to a cloud phone system. What is Voice Broadcasting Services- Voice Broadcasting is a mass communication technology that …

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Difference Between Auto Dialer & Manual Dialer

A dialer is an automated system that places calls from an outbound call center to customers. Automated dialing means that contact center agents don’t spend any time physically inputting telephone numbers. The major difference between auto-dialer and manual dialer is that manual dialer requires agent but auto-dialer doesn’t require agent for dialing the number manually. The …

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Benefits of Automatic Call Distribution ( ACD)

Benefits of Automatic Call Distribution ( ACD) Benefits of Automatic Call Distribution ( ACD) – Automatic Call Distribution is the process of routing incoming calls to the most suitable agent who can answer the caller’s needs appropriately.  An ACD will dramatically increase agent competence, efficiency and productivity. When agents are only routed calls that they …

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What is Automatic Call Distribution (ACD) ?

An Automatic Call Distributor (ACD) is a telephony software system that answers incoming calls and routes them to specific agent or department within a company.    What is an Automatic Call  Distribution ?  An ACD system helps manage call traffic and distribute calls in the following scenarios:- When the call traffic is too high When …

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Which service is better? – Bulk voice calls OR Bulk SMS

 … Which service is better? –  Bulk voice calls OR Bulk SMS Many of the services are being used widely for marketing purposes but the most popular seem to be the: Bulk SMS and Bulk Voice calls. They are favored by many companies and industries in fields of work like: restaurants, travel agencies, real estate …

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Cloud Telephony – Why is it one of the most popular ways for marketing??

…  Cloud Telephony – Why is it one of the most popular ways for marketing?? What is Cloud Telephony Services? Cloud telephony services are those marketing services with data and voice based on the Internet. They enable the users in placing calls directly through any mobile device or system with a connection with the internet. …

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Don’t have manpower during this pandemic?? – Here is a solution

… IVR – The best service during pandemic times What is IVR service? IVR service helps you keep your clients informed, get confirmations from clients, subscription/unsubscription of services, etc. without the use of any manpower and just works with the button clicked by your clients as per the IVR options send to them. Why is …

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