automatic agent calling

Best IVR Service Provider in India

We are one of the Best IVR Service Provider in India since 2017. We are  providing cloud-based IVR services at the most affordable rates. And, as India’s leading provider of online IVR services, we ensure that all calls are registered in real time in our web-based call log panel. Cloudshope Technologies will help you set …

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Difference Between Auto Dialer & Manual Dialer

A dialer is an automated system that places calls from an outbound call center to customers. Automated dialing means that contact center agents don’t spend any time physically inputting telephone numbers. The major difference between auto-dialer and manual dialer is that manual dialer requires agent but auto-dialer doesn’t require agent for dialing the number manually. The …

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Benefits of Bulk Voice Call Service

Benefits of Bulk Voice Call Service – Bulk voice call service may be valuable device to focus on the crowd. Bulk voice call service allows one to send a pre-recorded message to large group of people. Let’s see how bulk voice call service provider helps your business grow by making efficient customer reach >>>> 1. …

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Benefits of Automatic Call Distribution ( ACD)

Benefits of Automatic Call Distribution ( ACD) Benefits of Automatic Call Distribution ( ACD) – Automatic Call Distribution is the process of routing incoming calls to the most suitable agent who can answer the caller’s needs appropriately.  An ACD will dramatically increase agent competence, efficiency and productivity. When agents are only routed calls that they …

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What is Automatic Call Distribution (ACD) ?

An Automatic Call Distributor (ACD) is a telephony software system that answers incoming calls and routes them to specific agent or department within a company.    What is an Automatic Call  Distribution ?  An ACD system helps manage call traffic and distribute calls in the following scenarios:- When the call traffic is too high When …

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Steps to being part of “Cloudshope”

    –      Steps to being part of “Cloudshope”  Come and be a part of Cloudshope. Here at Cloudshope we work to bring to you the service that helps you handle your customers in a “Quicker” , “Simpler” and “efficient” way. We provide the best of the cloud telephony services with the best quality …

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Autodialer: Importance in Business !!

Autodialer is a software or an electronic device that automatically and also simultaneously dials the telephone numbers of different customers as saved in the life. Once the call has been answered, the auto dialer eithers plays a recorded message or connects the call to live person. How does an Auto dialer works ? Auto dialer …

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How beneficial Cloud Telephony ?

Cloud Telephony is the technology that moves your business phone system to the cloud. It is the smartest way to manage business calls without compromising on quality and cost.                                              Benefits of Cloud Telephony …

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Autodialer : Golden Key to Standard services

–  Autodialer  Golden Key to Standard services Say ‘customer service’ and most people will think of a purely inbound contact center. When the customer has a problem, your agents are there to solve it. But have you ever thought about using your auto dialer to pre-empt those problems, and giving customers a real gold standard service? …

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Why Advanced Auto Dialers are needed As Part of Call center’s Sales Strategy?

 > Why Advanced Auto Dialers are needed  As Part of Call center’s Sales Strategy? Top Benefits of an Auto Dialer in Call Centers Having an autodialer has transformed the way call centers operate on a business scale. In the past auto-dialers have been known as just a way to dial out from a list of …

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