OBD IVR

How IVR helps in Travel Agency

How IVR helps in Travel Agency | CloudShope Technologies How IVR helps in Travel Agency – In this blog, we discussed about that how IVR helps in Travel agency.ย  IVRs are cost effective and simple way for customer in the travel and tourism industry to survey customers by phone after service automatically. IVR (Interactive voice …

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Don’t have manpower during this pandemic?? – Here is a solution

… IVR – The best service during pandemic times What is IVR service? IVR service helps you keep your clients informed, get confirmations from clients, subscription/unsubscription of services, etc. without the use of any manpower and just works with the button clicked by your clients as per the IVR options send to them. Why is …

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5 Beneficial Signs that You Should have a Review to Your IVR System

 5 Beneficial Signs that You Should have a Review to Your IVR System Time takes its toll on your IVR system, just like on everything else. It is good practice for any contact center and IVR, regardless of whether itโ€™s simple or complex, DTMF or ASR, front-end data collection or full AI-driven self-service, to conduct regular reviews. However, customer needs …

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Signs that indicate that you need the Upgrade to your IVR

 – Signs that indicate that you  need the Upgrade to your IVR For making a cringe even an acronym’s mention is sufficient. Each one of us have dealt with less than stellar interacting experiences with robotics, voice response interaction impersonally. Be it the pecking, endless detailed menus or hunting the options over the keypads – and …

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How IVR Payment Solutions can help in COVID-19 ?

The IVR payment solutions can help relieve the stress on staffing and business operations caused by the COVID-19 Pandemic.  The COVID-19 Pandemic has drastically impacted the functioning of businesses and organizations across the board. IVR payments can be a vital payment acceptance solution for helping businesses and organizations relieve the stress caused by the need …

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Use IVR in these “INNOVATIVE” ways !!!

  Use IVR in these  “INNOVATIVE” ways !!! Some people think an Interactive Voice Response System is just for customer support. But it can be so much more. From facilitating a sale to gathering top-of-mind customer feedback, modern businesses are inventing entirely new ways to use an IVR system to make instant customer connections, all while reducing …

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Basics to IVR – for beginners

  Basics to IVR – for beginners Interactive Voice Response systems (IVR) are essential elements to all functioning call centers.  This blog is meant to serve as a primer on the use of IVR for both new and established businesses. What is an IVR system? An Interactive Voice Response (IVR) system is a call center software feature …

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8 Unique Selling Proposition of IVR !!

Interesting Questions !!! We love to answer this question as this motivates us in building more feature rich products. Below are some of our Unique Selling Proposition of IVR:- ๐Ÿ’ Advance API Integration Easily integrate any application and start service in minutes. With the help of CloudShope API , integrate any software or ERP with …

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A Guide for Beginners on – How Cloud Phone Services Work?

 How Do They Work? : Cloud-Based Phone Services Ever since it was invented, the telephone has been an essential tool for communication, particularly in business. Despite the many other ways to communicate available today โ€“ text messages, emails, etc. โ€“ phone calls remain the quickest and most personal way to converse with someone, short of …

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