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Why IVR is Important for Business

 Why IVR is Important For Business- The role of IVR in this situation is to route the call to the appropriate person without wasting time exploring call volumes. IVR can collect caller information, screen out unwanted callers, and offer you with a business presence 24 hours a day, seven days a week. This simply means …

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Missed Call services and Travel Agencies : How it works?

 … Missed Call Service  & Travel Agencies  How does it “work”? Travel agencies nowadays are trending with their economic categorization of travel and exploring expenses. Using the travel agencies not only helps the people with budget issues but also the ones with the planning shortage. The people who are able to experience travel at a …

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Why “Feedback” is important in Business?

Feedback is a valuable information that will be used to make important decisions. Feedback promotes personal and professional growth. Feedback is about telling people what we think of their performance and how they should better- whether they are giving an effective presentation, leading a team, or creating a strategy. Why Feedback is important ? Feedback …

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We are not the only ones : Many success Stories of CloudShope Services !!

CloudShope Technologies are bound to deliver quality products to our customers. All our products are excellent in terms of performance, reliability, and availability. We are not the only ones happy about our Cloud Telephony services. Trusted by thousand of clients to enable their telephony requirement. The few of many success stories … SBI made the …

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CloudShope helps you to find the appropriate Service for your Business !!

CloudShope comes in top companies with ISO 9001:2015 standards in India for best cloud telephony technologies to provide excellent solutions to its customers with an aim to help. We are trusted by companies like Audi, ITC, SBI, Vodafone , Tata Health and many more. We help our customers from step to step also reduce their …

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Steps to being part of “Cloudshope”

    –      Steps to being part of “Cloudshope”  Come and be a part of Cloudshope. Here at Cloudshope we work to bring to you the service that helps you handle your customers in a “Quicker” , “Simpler” and “efficient” way. We provide the best of the cloud telephony services with the best quality …

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How Call Conferencing Helps in Your Business ??

Call conferencing is an effective tool for bringing groups of people together in real-time communication.  What is Call Conferencing ? A conference call is a telephone call in which someone talks to several people at the same time. The call conferencing is a platform , where the provider who maintain the conference bridge , he …

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Let’s talk about : SHORT CODES

– SHORT CODES Short code refers to a telephone number with 5-6 digits which are a bit short than the usual full contact numbers. For the process of sending and receiving the messages like MMS and SMS between different mobile phones, we use these short codes.  When do we need to use short codes? Messages …

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How Cloud Telephony is a Game Changer for Industry ?

 Cloud Telephony is a game changer for e-commerce industry. The customer’s buying pattern and preferences have observed a massive shift in the past few years. The retail therapy has been much replaced by online shopping which has pushed the e-commerce industry to offer excellent customer service. However, he biggest challenge before e-commerce industry is to …

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5 Reason : Why Cloud Telephony ?

Cloud Telephony, also referred as hosted telephony, is a technology that takes your telephone system on cloud.  ⏰ Keep your business awake while you sleep  An IVR helps you attend all your business call 24*7. No matter which time zone your customers are calling from, all their calls will be answered. Enquiries after office hours …

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