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A Plan For Your Business..

Why Choose CloudShope

What makes us different from others

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AI Powered Solution

Power of Cloud Telephony with Artificial intelligence

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CRM Integrations

All Leading CRM and third-party integrations

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Customized Solution

Fully customized solution with quick deployment

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Best In Class Quality

Robust, highly efficient server available 24X7 with all quality control measures in place.

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Best Service Guaranteed

Best in class post-sales support. We will revert to queries with an SLA of 1 hour*.

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Flexible Payment Plan

1 Month, 3 Month, 6 Month and 12 Month payment plans with attractive discounts .

Our Happy Customers

Trusted by thousands of clients to enable their telephony requirement. Meet few of our customers

Our Services

We provide an end to end solution to our Users

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AI Telephony

Professional Customer Greetings

To All Your Customers

Make your website smart by managing customer issues through automated AI bots that make interfaces user friendly.

  • Unlimited Channels
  • Multi level IVR
  • Unlimited Users
  • API Integration
  • Real Time Notification
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Toll Free Number

This Service Allows Callers

To Reach your Organization

We provide toll-free services that are quick and easy access for Enterprises to reach out to their Extended Enterprises such as customers, business partners as well as employees. Our Intelligent Network provides advanced call routing options gives the flexibility to route calls as per the business processes and rules.

  • URL Forwarding
  • Email Forwarding
  • Auto Reply SMS
  • Call Back
  • Real Time Notification
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IVR

Professional Customer Greetings

To All Your Customers

Give your brand a better outlook by using professional IVR Services. Never miss a customer , Every lead matters.

  • Unlimited Channels
  • Multi level IVR
  • Unlimited Users
  • API Integration
  • Real Time Notification
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Missed Call Service

Connect To Your Customers By

Just One Missed Call.

You can select a missed call number of your choice from our list. Your customer will give a missed call to this number to contact you. All the missed calls to this number will be captured and can be monitored in the online dashboard.

  • Auto Reply SMS
  • Auto Reply Voice call
  • Auto Reply IVR
  • Lead Distribution
  • Custom Hello Tune
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Auto Dialer

This Software Makes It More Efficient

To Conduct Outbound Campaigns

Auto dialer solutions offer predictive dialing solutions, enabling call centers to effectively execute proactive customer communications. With CloudShope, you can accurately predict when agents will become available, optimally pace dialing, and filter out unproductive calls. In today’s customer lifecycle, proactive communications significantly increase agent productivity while reducing customer effort, leading to increased customer satisfaction and an improved customer experience.

  • Preview Dialer
  • Predictive Dialer
  • Expedite Outbound Calling
  • Call Masking
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Bulk Voice Calls

Professional Voice Message To All Your Customer

As A Call on a Single Click

Voice calls have very important role in all areas including business, education, medication, ecommerce, politics etc. Size doesn't matter but quality does matter in these sectors as your information must reach everyone and quality should be high so no one miss the information.

  • Bulk Voice Calls
  • OTP on Call
  • Multi Key Inputs Voice Call
  • Bulk Voice Call IVR
  • Future Scheduling
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Whatsapp Chat Bot

Professional Voice Message To All Your Customer

As a Whats App Messaging on a Single Click

Send automated and professional messages to your customers. Bulk messages can be sent to increase reach and productivity.

  • Many to Many Send SMS, Images, Videos
  • Automated Sends Whats App Messages
  • No Text Messages Limit
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Web Chat Bot

Professional Customer Greetings

To All Your Customers

Web chat bots can accomplish automated tasks faster than a human can, typically intended to perform simple and repetitive tasks.

  • Unlimited Channels
  • Multi level IVR
  • Unlimited Users
  • API Integration
  • Real Time Notification
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CRM

Professional Customer Greetings

To All Your Customers

Connect Cloudshope with your CRM to increase rep productivity and personalise customer conversations

  • Unlimited Channels
  • Multi level IVR
  • Unlimited Users
  • API Integration
  • Real Time Notification
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Click To Call

Professional Customer Greetings

To All Your Customers

Help your business keep the information of all its customers, leads and prospects stored and organised in one place with our CRM technology.

  • Unlimited Channels
  • Multi level IVR
  • Unlimited Users
  • API Integration
  • Real Time Notification
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Call Masking

This is An Excellent Way To Protect

Your Employees & Customer Privacy

The private phone number is replaced with the newly created one, so neither party will be able to find it. Call Masking feature ensures that your personal phone number stays private.No need to share your phone number with everyone you are calling to. Share it only with the callers you choose.

  • Contact List Management
  • Time Zone Management
  • Call Transfer Options
  • Dialing Rate and Speed Customization
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Marketing Automation

Professional Customer Greetings

To All Your Customers

With marketing automation, you can target customers with automated messages across email, voice call, and text.

  • Unlimited Channels
  • Multi level IVR
  • Unlimited Users
  • API Integration
  • Real Time Notification
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Call Centre Solution

A System Software, That Runs Complete

Call Center System.

CloudShope helps you to deliver professional and high-quality customer and caller experience. Our cloud-based call centre solution ensures that the customer’s needs are satisfied throughout the customer lifecycle.

  • Hosted IVR
  • Skill-based Routing
  • Time-based Routing
  • Call Recording
  • Real Time Notification
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App to App Calling

A System Software, That Runs Complete

App to App Calling.

Use our App to App calling SDK to create personalised call experiences globally

  • Hosted IVR
  • Skill-based Routing
  • Time-based Routing
  • Call Recording
  • Real Time Notification
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Bulk SMS Service

A System Software, That Runs Complete

Bulk SMS Service.

A bulk SMS service allows businesses to send messages to thousands of customers in seconds.

  • Hosted IVR
  • Skill-based Routing
  • Time-based Routing
  • Call Recording
  • Real Time Notification
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Our USP

Here are few smart features

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IVR Service-
  • AI Integration
  • Google, Amazon, IBM AI Integration
  • Agent can see customer number on incoming call
  • CRM/Third Part Integration
  • Quick Customization Possible
  • Chat Bot Integration
  • Free Lead Management System
  • Marketing Automation Integration
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Bulk Voice Calls-
  • Custom Reserved Caller ID
  • Call Back Feature
  • Wait till noise feature
  • On Extension Lead
  • On Answer SMS
  • On Extension SMS
  • 2 Way (Incoming & Outgoing)
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Chat Bot-
  • Whatsapp and Web Support
  • Super Easy to create and operate
  • AI and Scripted bots
  • Manual Agent Transfer Support
  • Whatsapp Sharing between multiple Agents
  • Internal Team communication inside chat
  • Automatic Sales Agent Whatsapp Tracking
  • Multi-Media support
  • API Support
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Auto Dialer-
  • App Based Dialler so no OTC
  • Highly Scalable
  • Inbound and Outbound call tracking
  • Two Way Call Masking
  • Configure call back on masked number
  • Multiple policy assignment
  • CRM Integrations
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“What Our Customers Say”

Good Feedback & happy customers is what we are all about!

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Enhance Business Security Some Facts

94% of Managers says their business security has improved after adopting cloud telephony services.

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75%
Reduced Cost

More than 75% of Enterprizes that adopt cloud telephony, accept that it reduces IT cost

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95%
High Availability

95% of businesses report that service availability improved since moving to the cloud

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92%
High Scalability

Enables operations more efficient - accelerating growth. In other words, it readily safety to your systems - even if your load increases.

Latest Blog

We Provides services in IVR, Bulk SMS, Missed call service, oll-free service, Call Center Solution, etc

5 Dec, 2020
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Benefits of Bulk Voice Call Service ?

Bulk voice call service may be valuable device to focus on the crowd. Bulk voice call service allows..

By Harshita Srivastava
5 Dec, 2020
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Difference Between Auto Dialer & Manual Dialer !!

A dialer is an automated system that places calls from an outbound call center to customers. Automated dialing..

By Harshita Srivastava
5 Dec, 2020
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New to Business - Let’s get a brief to the basis

While starting a new business we all need tools to promote our business and increase its working area.

By Tanzil

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