Month: December 2020

Difference Between Auto Dialer & Manual Dialer

A dialer is an automated system that places calls from an outbound call center to customers. Automated dialing means that contact center agents don’t spend any time physically inputting telephone numbers. The major difference between auto-dialer and manual dialer is that manual dialer requires agent but auto-dialer doesn’t require agent for dialing the number manually. The …

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Benefits of Bulk Voice Call Service

Benefits of Bulk Voice Call Service – Bulk voice call service may be valuable device to focus on the crowd. Bulk voice call service allows one to send a pre-recorded message to large group of people. Let’s see how bulk voice call service provider helps your business grow by making efficient customer reach >>>> 1. …

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New to Business – Let’s get a brief to the basis

…  New to Business –  Let’s get a brief to the basis While starting a new business we all need tools to promote our business and increase its working area. We need the tools to be simple and easy to use. As the business grows we need to work on the loyalty of customers and …

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Difference Between Transactional SMS and Promotional SMS

SMS are the best way to help you communicate, interact and transact with your target audience.  Transactional SMS are message used for sending order and booking alerts and informational message to registered customer.   Promotional SMS is used for sending marketing and sales messages. They are delivered only to opt-in and non-DND number.     …

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Start Your New Business with CloudShope Services

CloudShope are the only Cloud Telephony company in India that offers unlimited channels with introductory offers.  CloudShope Provides Services which help to you grow up your business. Our Services are:-    1. Bulk Voice Call :-  Voice Calls have very important role in all areas including business, education, medication, ecommerce, politics, etc.   2. Interactive …

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Benefits of Automatic Call Distribution ( ACD)

Benefits of Automatic Call Distribution ( ACD) Benefits of Automatic Call Distribution ( ACD) – Automatic Call Distribution is the process of routing incoming calls to the most suitable agent who can answer the caller’s needs appropriately.  An ACD will dramatically increase agent competence, efficiency and productivity. When agents are only routed calls that they …

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