(IVR)Interactive Voice Response : Best Practices Explored It’s today’s most common business balancing act: meeting the ever-growing customer demands while optimizing operational costs. With …
(IVR)Interactive Voice Response : Best Practices Explored Read More »
Who should use it, why and when? : Bulk SMS Bulk SMS is a very useful and effective marketing channel that should be an …
> UseCases-Bulk SMS Service(Part 2) Some of the use cases of bulk sms service are a part of the following fields: Education E-Commerce Finance and …
There is great regard for Cloud telephony as, today, it is the smartest tech way to manage business calls without compromising on quality and cost. …
Why to switch to Cloud Telephony during COVID-19 ? Read More »
> Use Cases-Bulk SMS Service (Part 1) Some of the use cases of bulk SMS service are a part of the following fields: Advertising Agencies …
Power up your inbound and outbound customer interaction with a flexible IP-based all -in- one Call-Center Solution that helps you innovate and deliver awesome omni-channel …
Power Up your Inbound and Outbound Customers by Call Center Solutions !! Read More »
It’s all about Smart Voice Calls Smart Voice Call services are VoIP along with a difference. It is feature packed, substantial and user friendly service. …
WHAT IS AN API? An API is a set of definitions and protocols for building and integrating application software. API stands for application programming interface. APIs let …
Improving customer engagement strategies through API Read More »
Feedbacks/ Surveys/ Promotion/ Election Campaigns – Using IVR Services IVR (Interactive Virtual Receptionist) – It is an automated cloud telephony service which interacts directly with …
Feedbacks/Surveys/Promotion/ Election Campaigns – Using IVR Read More »
As customer relationship management (CRM) has evolved, so have the number of integrations and functionality of the software. Our team has broken down the basics …
What Is CRM Integration? 5 Essential Integrations for Your Business Read More »
