Why Cloud Telephony is must Nowadays ?
During this time the one thing that we learned that Communication is key during of crises of emergency. Poor communication can lead to misinformation. Through …
call masking
A Guide for Beginners on – How Cloud Phone Services Work?
How Do They Work? : Cloud-Based Phone Services Ever since it was invented, the telephone has been an essential tool for communication, particularly in business. …
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(IVR)Interactive Voice Response : Best Practices Explored
(IVR)Interactive Voice Response : Best Practices Explored It’s today’s most common business balancing act: meeting the ever-growing customer demands while optimizing operational costs. With …
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Use Cases-Bulk SMS Service (Part 2)
> UseCases-Bulk SMS Service(Part 2) Some of the use cases of bulk sms service are a part of the following fields: Education E-Commerce Finance and …
It’s all about Smart Voice Calls
It’s all about Smart Voice Calls Smart Voice Call services are VoIP along with a difference. It is feature packed, substantial and user friendly service. …
Feedbacks/Surveys/Promotion/ Election Campaigns – Using IVR
Feedbacks/ Surveys/ Promotion/ Election Campaigns – Using IVR Services IVR (Interactive Virtual Receptionist) – It is an automated cloud telephony service which interacts directly with …
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Cloud phone systems Business Considerations
Cloud phone systems Business Considerations Cloud phone systems Business Considerations – A cloud can change how you do business, increasing flexibility, responsiveness, mobility and efficiency, …
Five most beneficial advantages of Autodialer for the Call Centres
Five most beneficial advantages of Autodialer for the Call Centres The outbound call center make use of multiple campaign for several processing like: · …
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Manual Calling VS Autodialer – One of the greatest debate
Manual Calling VS Autodialer Autodialer – What is autodialer? And why is it something that should be used by you? If you …
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Missed Call Service – 5 of its most Important Benefits which you might not know about
Missed Call Service – 5 of its most Important Benefits which you might not know about v Even if your customer or agents …
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