CloudShope is considered as Top Click to Call Service Provider Company In India, Click-to-call, also named as click-to-talk, click-to-dial, click-to-chat and click-to-text, namely Webcall is a type of Web-based communication in which a person clicks an object (e.g., button, image or text) to request an immediate connection with another person in real-time either by phone call, Voice-over-Internet-Protocol (VoIP), or text.
Click to talk request is usually made on websites but can also be started by hyperlinks placed in email, blogs, wikis, flash animations or video, and other Internet-based object or user interfaces. Click-to-call is also known as Click-to-Talk or Web Call Real Time Communication. We are the best Click to Call Service Provider Company In India & Best Click to Call Service In India.
CloudShope Technologies is the Top Click to Call Service provider company in India.
Implementation:
The basic form of CTC (Request-a-Call) technology currently, generally used is just exactly what Request-a-Call sounds like: an end user enters their phone number through a web dialog box, and then an intermediate service calls both that end user and the merchant or other respective third party, and connects the two together for an ordinary telephone conversation.
This implementation is like a three-party call, or conference call. As we provide Best Click to Call Service in India, so if user wants to talk to a website representative, so the CTC provider calls the user and the representative/agent and then connects the call between them in one way or another. As per cost, typically the website operator or its client pays for CTC services.
It is comparatively rare for a consumer to be charged for CTC services in typical web commerce, except in designedly pay-per-call implementations, as it is found on shopping websites or other sites with business models involving payment for media presentation.
Irrespective of whoever pays, three way calls are more expensive than 2 way calls, so the most cost effective CTC providers drop off after the desired connection is made, thereby preventing pass through of any 3-way call charges. We are The Best Click to Call Service Provider Company In India as we give you the Best Click to Call Service in India.
Cloudshope Technologies is the Top Click to Call Service provider company in India.
We provide click to call feature in 2 ways-
1. From the panel
2. From the app Troop Tracker
Click to call features:-
- Number masking-When the agent enters a number, first a call comes on his phone by a random number. When the agent picks up the call, the second call goes to the “to number” customer. Both the agent and customer are not able to see each other’s actual number. This is called masking.
- Dedicated number-If the client wants that when the agent places call to the customer, a particular number should be assigned to them, and then they can use a dedicated number for them. The dedicated number can be same for all the agents or it can be assigned different to each agent.
How to use Click to call-
- In the panel an icon is provided in the right side of a telephone.
- The agent has to click on that icon.
- The ‘to number’ needs to be entered.
- Click to call will be initiated after pressing the submit button.
Cloudshope Technologies is the Top Click to Call Service provider company in India.
Cloudshope provides the Click to call by two ways through Network or SIP line.
What is Network or SIP line?
With the help of Network line, Call will connect through Mobile. Basically system will work like, Customer will mention the number in system and after clicking on “Submit” button first Call will be delivered to the agent number and then Number which is mention in the system.
With the help of SIP line, You can directly access the system through desktop. Customer can directly dial the number in which they want to talk and can talk through Desktop.
Benefits of using “ The Best Click to Call services” provider Company in India
- As click to call enables the agents to call back the customers it means that you will never miss your business call.
- Have multiple parallel calls using the same number.
- You will get the Detail Reports of all your Agents.
- Cloudshope provides detailed call reporting which lets you get continuous reports of the relative multitude of call produced by using your dashboard.
Including Click to Call, Cloudshope provides other best Outgoing Services also such as Outbound Call, Power Dialer, Predicative Dialer.
Outbound Call Service or Manual Dialer service is as same as “ Click to Call”.
Cloudshope Provides the Manual Dialer with the help of “App”. Through App, Client can able to do call one to one.
Features of Manual Dialer :-
- There will be call masking, neither customer will see the agent number or not agent will see client number.
- All details reports should be visible in panel.
Why to use Click to Call?
- Improving customer segmentation and engagement
- Gathering more customer journey data
- Increasing customer contact and conversions
- Providing superior service by going beyond voice
- Saving money and increase return.
Cloudshope Technologies is the Top Click to Call Service provider company in India.
Contact Us
Company Name – CloudShope Technologies Pvt. Ltd.
Website – www.cloudshope.com
Email id – info@cloudshope.com
Contact No – 9027890278, 8826822722