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Ever wondered why Industry leaders like Chai Sutta Bar stay ahead of the curve?
It's not magic (although sometimes it feels like, but it isn't),
they add Cloudshope's Cloud Telephony to their business.
Chai Sutta Bar a leading player in the Food and Beverage Industry and a rapidly growing tea chain, faced challenges
To grow rapidly they published a number to receive incoming calls and get more orders.
But, only one number was there and what happened is,
They started to receive a number of calls not just for orders but jobseekers, delivery, order details, and many other things.
They got frustrated and was not able to manage the flood of incoming calls coming on the number.
By integrating Cloudshope's IVR system, Chai Sutta Bar was able to make a smooth communication process and ensured no calls went unnoticed. With this IVR system,
Chai Sutta Bar did one thing with their call menu,
Press 1 for Jobseekers
Press 2 for Delivery
Press 3 for Order details
Press 4 for Complaint
They made separate departments for the inquiries and felt like a weight has been lifted from the chest.
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At Cloudshope's Technologies, we empower businesses to achieve their full potential through our robust and scalable solutions. Our services are designed to enhance customer experience, improve operational costs, and drive business growth.
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