OBD IVR

(IVR)Interactive Voice Response : Best Practices Explored

  (IVR)Interactive Voice Response : Best Practices Explored It’s today’s most common business balancing act: meeting the ever-growing customer demands while optimizing operational costs. With …

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Improving Relationship with customers using Click to Call (CTC)

Improving Relationship with customers using Click to Call (CTC) Click to call is an internet-based tool that allows call centers to connect the right agents …

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