IVR – Report
Reports are generated by our software automatically and can be used by the user to watch the status analytics of the usage of the IVR …
IVR – Call Whispering
Call whispering is a feature in which you can call within the call and it helps the admin to keep a check on the staff …
Why we used Sticky agent
When a customer calls, he talks to a sales agent & discusses the product & asks the query. This ends the call & let the …
An interface between visitors & website owner (Click-to -call)
Click-to-call also known as click-to-call, namely web call is a form of web-based communication in which a person clicks an object to request an immediate …
An interface between visitors & website owner (Click-to -call) Read More »
Why you need a multi-user CRM designed for your business
CRM means customer relationship management. CRM is a technology that is helpful for both large & small business which help to organize, automate & synchronize …
Why you need a multi-user CRM designed for your business Read More »
Why you need a Vanity Number for your business
A vanity number is an alphanumeric combination in which the digits are followed by the letters. These letters are chosen very carefully as it reflects …
How to use smart call queue
In this, you no longer force your customer to wait on hold until an agent becomes available. Instead, this essential call queue management feature allows …
How to use call conferencing
A conference call is a telephone call in which someone talks to several people at the same time. The conference calls may be designed to …
How to Bulk voice call effectively
Voice calls have a very important role in all areas including business, education, medication, e-commerce, politics etc. Size doesn’t matter but quality does matter in …
How to grow your marketing agency
As a marketing agency, you’ve done stellar work for your clients- there’s no denying that. Thanks to you, the businesses you serve are doing a …