Missed call started as a way for people to communicate with each other. You can publish your Toll-free numbers and ask your clients to leave a missed call to know your sales teams performance in the post-sales engagement.
Why Customer’s feedback is essential for business ?
Customer feedback is essential to guide and inform your decision making and influence innovations and changes to your product or service. Customer feedback is an about how company, product or service helped customers and met their requirements. There is no better and more reliable source of knowledge about the quality of company than customer feedback.
How feedback report work over missed calls ?
A marketer can ask their customers to give missed call to the feedback report :-
💰 Purchase a dedicated missed call number.
📧 Configure an auto-reply SMS that will be triggered for thanking them for sharing their experience with your products and services.
💲 Publish your missed call number on various channels.
📞Your customers start enrolling by giving missed call to your dedicated number.
📄 Now you have a list ready with you for the feedback report of post-sales management which will help you make necessary decision for the management.