As 2020 stands as an unforgettable year in many aspects, bringing the world to a standstill.
In this blog , we will explore the various ways cloud telephony has aided government and private efforts to combat the challenges of the year.
Benefits of Cloud Telephony which helps to us during this Pandemic
☎ HelpLines Numbers
As soon as the lockdown was announced, the government was quick in releasing 24*7 helpline numbers.Cloud Telephony provides such services such as Toll free numbers. Toll free service allows callers to reach your Organization through a unique toll number across the country without having to pay for the telephone call.
💁Virtual Receptionist (IVR)
IVR solutions makes it possible for any organization to continue seamless communication between all customers, clients , business stakeholders, and corporate employees. It allows employees to work from home and yet to satisfy clients or customers.
📞Missed Call
Missed call services is a completely automated web based application enables you to get the real time notifications of all calls on your dedicated Mobile/land Phone/Toll free Numbers.
📱 Call Center Solution
Power up your inbound and outbound customer interactions with a flexible IP-based all-in-one Call Center Solution that helps you innovate and deliver awesome omni-channel customer experience.
