Process And Traits Of Call Conference

                                            SERVICES OF CALL CONFERENCE.

 

Easy conference calls for everyone

Organizing your conference call is simple.

You’ll provide each caller with the date and time of your call, the conference call dial-in number and conference code. When callers dial into the conference call service, they will be asked to enter the conference code and then brought into your call.

Free Conference Calling is a reservation less conference call service that requires no advanced scheduling with us. Host conference calls with up to 1,000 callers anytime.

Allowed Only List

Highly restricted Participant List. A Conference Group operator screens all Participants prior to entry. Your Participant List must be provided 24 hours prior to the call in an Microsoft® Excel or CSV format.

Attendance Reports

A report detailing each conference call, including caller ID, entry and exit times, and a link to listen to a MP3 recording of the conference (if the conference is recorded by the Leader). The Attendance Report is emailed to the conference Leader following each call.

Backdoor Line

Direct connect to the operator via an independent phone line and number. You also have the option for the operator to call you direct via this line.

Billing Codes

When enabled, conference Leaders are prompted to enter a numeric code followed by the # key prior to gaining access to the conference. This code will appear on the invoice, enabling the Leader to track conference usage at the individual client level. Up to 20 numeric characters.

Blast Dial (Leader)

At the time of the call the leader or an operator can initiate a blast dial to call out to Participants.  Dial Lists including the names and phone numbers of all Participants are emailed prior to the conference.

Optional blast initiation either by Leader Star Command – *92 or automatically initiated when the first Leader enters the conference.
Leader(s) can “reblast” via Star Command – *92 throughout the
duration of the call to Participants.

Entry/Exit Tones

Choices are: Tone, Message, Tone & Message. Tones are audible throughout the conference by all Participants.

Leader Hang-up

Conference will be disconnected after the last Leader disconnects to ensure that the conference does not incur additional charges for line(s) not disconnected from the conference.

Mute

Participants and Leaders can mute their individual line at any time during the conference. Mute can be toggled on and off.

   PROCESS.

1.   1- Phone the first person.

2.  2-  After the call connects and you complete a few pleasantries, touch the Add Call icon.

The Add Call icon is shown. After touching that icon, or a similar icon, the first person is put on hold.

3.4-  Dial the second person You can use the dialpad or choose the second person from the phone’s address book or the recent calls log.

Say your pleasantries and inform the party that the call is about to be merged.

4.    4-Touch the Merge or Merge Calls icon.

The two calls are now joined: The touchscreen says Conference Call, and the End Last Call icon appears. Everyone you’ve dialed can talk to and hear everyone else.

5.    5-Touch the End Call icon to end the conference call.

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