Yakuza

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About:

Yakuza is a brand, which believes in flexibility and hard work. They are developing Electrical vehicle or motor vehicles and manufacturing in Madhya Pradesh, west bengal and Haryana. As a startup yakuza wanted to increase their sales and wanted to make the process smooth. Yakuza’s mission is to provide electrical vehicles to everyone.
Yakuza provides a variety of E-scooters to provide food for college students. Yakuza have taken pride in contributing to a green future and they are creating an Eco- friendly environment for the upcoming generation.

The Challenge :

Providing good customer support is a very big challenge for every business, the same thing happened with Yakuza. They wanted to provide excellent service support to their users and wanted to Boost sales.
They started searching for a service provider who can help to increase sales.

Customer Service and Support
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Yakuza found Cloudshope Technologies Pvt. Ltd and discussed their pain points and took a demo of IVR which was fulfilling all requirements in a single panel.

The Solution :

Yakuza join hands with Cloudshope Technologies Pvt. Ltd. to increase sales and to boost their business. Cloudshope Technologies provided a time based IVR system to Yakuza to get customised flow for their customers.
Cloushope provided IVR to Yakuza for Increasing the sales connect with Dealers and distributors all over India.

  1. Live call monitoring with recordings.
  2. Easy call routing with Dealers and distributors.
  3. Auto Click to call feature to manage missed calls without dialling the number manually.
  4. By providing excellent customer support without worrying about language barriers all over India.

Conclusion:

The IVR system is the perfect solution for Yakuza in every case. We can conclude that Electrical vehicle designs want careful designing of IVR flow which can help in connecting with Dealers and Distributors without any inconvenience. It helps to increase the business by making an excellent image, contributing to customer satisfaction.

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