Best IVR Solution in Mumbai
The best IVR solution selected by you does a lot of things for your Business. It helps you in managing Bulk calls, analyzing your agent’s performance, tracking real-time reports and many more things added in the list.
Even in today’s world, Clients prefer calling on business phone numbers rather sending emails. IVR solutions provide your new and existing customer with a benefit of dialing business numbers with incurring any cost at their side.
There are multiple companies offering you these IVR services with a number of different features, making it difficult for you to select the best one for the business which is worth your money. Enhance your Incoming call system with Cloudshope’s IVR Solution, which is one of the Best IVR Solution in Mumbai, integrated with powerful cloud telephony features.
Every business needs to step up with the growing customer requirements, optimize their existing IT resources and migrate to a technology that can ensure seamless customer experience. With increasing technological development, Cloud Technology and artificial intelligence picking up the pace, contact Cloudshope, which is one of the Best IVR Solution in Mumbai, to identify the potential advantages of IVR services.
In this blog, you’ll find why Cloudshope is one of the Best IVR Solution in Mumbai. If you’re looking for a reliable toll free service provider company, then this list will definitely help you.
Cloudshope is one of the leading cloud Technology providers in Mumbai. Clouldshope provides various other services like- Bulk Voice call, Bulk SMS, Bulk WhatsApp, Survey Calls, Chat BOT &Web BOT, Auto Dialer, Missed call services, IVR, Toll Free Number services, etc to help boost your business.
Cloudshope believes that your business all about the comfort from which your new and existing customers can connect with you. Contacting your business should not be a challenging task for them. IVR Services from Cloudshope proves to be an appropriate solution for your Business. It not only provides a brand image to your business but it is also easy to remember. Various researches have shown that by using IVR Solution for their business, there revenue has boasted up to( 10-15)% .
Why not provide your clients with an option to contact you free of cost by just availing a toll free number services for your organization. Boost your business growth with our IVR services. Cloudshope is one of the Best IVR Solution in Mumbai.
1) User-friendly:
Cloudshope offers you a user-friendly panel hat is easy to manage and operate.
2) Live Call Tracking of Agents:
A live call tracking dashboard is provided to track all the live ongoing calls of your agents.
3) Live Call Barging:
Live call barging features allow admin to hear a live call of their agent and customer, without getting both of them being informed.
4) Live Call Whispering:
Live call whispering features allow admin to have conversation with his agent on live call without his customer being informed.
5) Pocket Friendly:
Cloudshope offers you all these features in very affordable prices with N number of features. Hence, making it very cost effective.
7) Instant Setup:
We offer you a quick setup process to start with your IVR number immediately for you business without wasting much time in integration.
8) Easy Integration:
We offer you to integrate the Toll-free number services with any platform in a very simple way.
9) Auto Click to call:
The feature prevents your leads to be missed as an auto click to call will be enabled after the call gets missed. So you customers need not wait for a long time for a call back from you agents which will further make a positive impact on your clients.
10) Time Based IVR:
You can set a different IVR flow for office hours and a different flow for non office hours, depending on your office timings. Hence making Cloudshope, one of the Best IVR Solution in Mumbai.
11) Call Policy:
we offer you to transfer the calls to different agents in different departments based on call policy. We provide – Parallel, Sequential, Round Robin, Group Round robin and Hybrid policy based on your requirement.
12) Voice mail:
We also provide your clients with an option in which they can also leave a voice mail if the agents are not available.
13) Email Alerts:
You can activate, daily, weekly and monthly reports that share a consolidated report over your mail id.
14) Admin & Agent SMS:
Cloudshope provides you this option so that admin can track who answered the call, when calls are getting missed, when they are not being answered, etc.
15) Auto Reply Feature integrated with IVR:
Cloudshope, one of the Best IVR Solution in Mumbai, provides you multiple ways in which you can send auto response to your customers.
A) IVR with Auto reply SMS
B) IVR with Auto Reply WhatsApp
C) IVR with Auto Reply IVR
D) IVR with Auto Reply Voice Call
E) IVR with Auto Reply Click to Call
F) IVR with Auto Reply MMS
G) IVR with Auto Reply Survey
16) API Integration:
We provide you API’s for easy integration with other platforms
17) Sticky Agent:
This feature saves the time of customer by redirecting the call to same agent to whom the customer spoke first.
18) Maximum Call Limit:
You can apply limit to receive maximum call per day and maximum call lifetime from a single registered mobile number, to avoid entertaining the same call again and again.
19) Detailed Reporting:
A complete detailed report is provided with the recording of the conversation done by client and the agent.
FINAL THOUGHTS
The above mentioned features will help you understand why Cloudshope is one of the Best IVR Solution in Mumbai, and why you should choose us for your business. You can also avail our 7 days free trial. Let your business experience the power of cloud telephony.
Contact Details:
Company Name – CloudShope Technologies Pvt. Ltd.
Address – Ithum Tower B, Scetor 62, Noida
Email id – info@cloudshope.com
Contact No – 90278-90278