Best IVR Service Provider in Chandigarh for Business
IVR service provider in Chandigarh is Cloudshope Technologies is the India’s Top Best IVR service provider in Chandigarh for Business which deals in single and multi level IVR system. We are 6 years old cloud telephony service Provider Company with 100% quality and up-time. IVR Service is the replacement of traditional call center system wherein agent was managing calls for different tasks like receive calls, transfer calls but now a days with help of technologies or cloud based system you can manage these all task without your agents.
Our Cloud based IVR system is the Best IVR service provider in Chandigarh for Business which is designed for managing different channels such as press 1 for sales, press 2 for support; you can also assigned agents for different task on each channel. Our smart IVR system accepts the keypad instruction pressed by the caller and transfer calls to right recipients. Any call which is landing on cloud based IVR system can be record complete call which Manager may listen the recorded calls of their team to improve the call quality.
FEATURES OF IVR SERVICE-
- Toll – Free Number / Virtual Number with integrated IVR
- Connect to potential clients in Regional languages with auto reply SMS or WhatsApp.
- Greet your customers with company brand name and put Music on hold and improve brand image.
- Get the good voice quality with us to reduce disputes to a minimum.
- System allows you to do white-list or blacklist caller number anytime.
- Recorded voice mail service for caller whose calls got missed.
- Cloud based system will help you to manage Live tracking & Call Recording.
- Take advantage of CRM integration with your application or software.
WHY IVR SERVICE USEFULL FOR BUSINESS-
Now a day’s hiring and managing manpower is not a cup of tea its increase task but with the help of cutting age technology this problem can be resolved. Cloudshope brings smart IVR Service for your business which has the power to manage your organization without agents; this is why Cloudshope is the Best IVR service provider in Chandigarh for Business. You can easily manage calls, assign agents, and record the call, set the channels, set the office hours and non office hours and much more. Which increase the productivity of tele caller and maintain good relation with customers.
A sophisticated IVR reduce costs and increase productivity by automating customer interactions using IVR system. These are often pre-recorded welcome message where system is ready to greet the caller 24*7 in such how to transfer the decision to dedicated agents. Having an efficient IVR solution has multiple advantages for the Business, in this blog we will specialize in the highest seven of them advantages.
-Personalized customer interaction
-Automation Operations
-Increased Inbound call
-First call resolution
-Customer satisfaction
-Be available after working hours
-Collect feedback from customers
On the customer side, Best IVR service provider in Chandigarh for Business can give the freedom to customers to choose what kind of service they want. It can even let them resolve billing and account balance inquiries without any live agents to answer the call manually, freeing up call center time and giving customers faster and smooth service.
Another critical requirement of customers is integration with their CRM which is available through cloud-based IVR. Cloudshope technologies provide integration with popular CRM systems such as Sales force, Zoho, Zendesk and facebook. Now, agents can get a complete customer view at a glance without switching back and without being fumbled during call for information while customers grow impatient. Cloudshope technologies provides 3 days of free trial to their customer before purchase to prove them that they are Best IVR service provider in Chandigarh for Business.
HOW DOES AN IVR WORK ?
In response to a customer’s inbound call request, the IVR can use text-to-speech to automate create welcome messages to greet your caller even after working hour. This saves time and effort and maintains customer relationship more nicely, although IVR system records every potential calls. Basic information like minimum payments, due dates and account balances, OTP verification can be easily generated by the IVR and sent to the caller without any availability of live agents; Best IVR service provider in Chandigarh for Business provides all above mentioned features in their Cloud hosted IVR system.
Smart call routing
Voice clarity
scale with ease
Support remote working
Reports and analytics
Time based IVR
FINAL THOUGHTS –
Like many tech solutions providers which are Best IVR service provider in Chandigarh for Business, there is a vast price range package to purchase IVR systems for businesses. The most costly IVR systems are cloud telephony systems. The process of implementing an in-house set up may include fees for installation, server and phone rentals charges, ongoing maintenance and software. Systems such as these are often cost thousands of rupees in setup charges only, in addition to high monthly charges.
Most small businesses opt for cloud-based services because they’re faster to implement and as compare to in house setup they are less expensive. Even so, there is variety in terms of service charges and pricing structures among cloud based IVR services. The lowest-cost cloud services typically offer IVR for a quarterly subscription fee.
Cloudshope technologies provides clients with access to a variety of customer service software system, including IVR that’s comprehensive enough for enterprise-level call centers organization. Multilevel IVR, voice self-service, CRM integration, outbound dialing and real-time reporting are just a few reasons to consider Cloudshope as a Best IVR service provider in Chandigarh for Business.