Cloud Telephony is the technology that moves your business phone system to the cloud. It is the smartest way to manage business calls without compromising on quality and cost.
Benefits of Cloud Telephony
☎ Call Distribution
The incoming calls can be distributed based on skills, or round or based on free/busy.
🔁 Multi Level IVR
A multilevel IVR is an automated call response system that acts an auto-receptionist with several self-help features in it. IVR comes out to be beneficial for both the business and the customer.
📱 Call Recording
Call recording makes you staff more attentive as they know the calls are being recorded and may be listened back in team meetings or by superiors.
📞 Number Masking
The number of the caller is not displayed to the agent. The agent sees the number of Cloud Telephony provider.
💻 No hardware Required
Absolutely zero installation at your place. Just subscribe to the service and start enjoying the benefits.
