Call tracking | Cloudshope features | Cloud telephony - Best Cloud Telephony Service Provider Company

Nowadays, tracking is an essential service which is wanted for the service because now with help of latest systems we can track the services.

Even in cloud telephony we can track the services which means that one can automatically check for the campaigns results and can see many more statistics at the convenience and ease in the dashboard or panels.

So, for this we have a lot of service but today I will be talking about the call tracking feature from which we can track.

So, what is call tracking?

Call tracking is a system in one can record the calls thoroughly.

This feature gives you an option two record both of the calls which are outbound and inbound calling.

So if you don’t know what are these calls?

A, outbound call is a made for the view point of a prospective which can be followed by anyone.

And focus on Sales, Lead generation, telemarketing of fundraising.

And moreover, these calls are sent by the users.

On the other hand, an inbound call helps the customer because it is been dialled by the customers.

A customer calls to the service centre or the places related to the tracking of the calls which comes under the tracking of the services.

Want to learn how inbound calls can help you?

Learn here

But how this helps you?

Call tracking helps in the keeping a check on the ROI of marketing campaigns, voting campaigns or judging the agent in customer management which also helps you in the keeping an eye.