Automated survey call:-
An automated survey call is a systematic collection of data by making a phone call. Automated survey call collects information from individuals by phone without human interaction. these calls can be both inbound and outbound calls. The automated survey is used for customer research purposes by the call center for customer relationship management.
Survey Advantages:-
Less Costly Survey
automated survey are less expansive and you can not use any physical hand and handset are required and once designed a survey is conducted by computerized phone system and no labor required.
More Frequent Survey
Due to less cost after turned around an automated survey can be conducted from more frequently providing the surveying organization more timely and up to date.
Survey Call Report
An important feature of our automatic phone surveying service is the ability to generate a real-time report. Automated report and feedback system help you observe and control the performance of your phone survey and outbound calling campaign
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