Month: March 2020

Voice bots

 Voice Bots voice bots is voice-activated chatbots are the one how be can interact and communicate through voice. They are capable of accepting the command in an oral or written form and reply through voice response. Voice Bots open up revenue growth opportunity through cross-selling and up-selling.They can make personalized recommendations based on customer history …

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Automated Survey Call

Automated survey call:- An automated survey call is a systematic collection of data by making a phone call. Automated survey call collects information from individuals by phone without human interaction. these calls can be both inbound and outbound calls. The automated survey is used for customer research purposes by the call center for customer relationship management. …

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