Call recording: IVR records every call and makes it accessible.
It helps measure and improves current business processes and keep track of customer interactions. Your recordings are available for a minimum of 3 months on our servers if you want you can download your recordings for future use. The recording link can also be passed via API to any application so that customer-specific application can store the recording.
How to use
Just go to the dashboard and when setting for the IVR just tick the recording buttons also and it will give a notification also for the recoding of the voice.
DASHBOARD>SERVICES>IVR>SETTINGS>RECORDING (ENABLE/DISABLE)
And you can also listen to the recordings from the Dashboard>report>listen to the recordings.