Voice calls have a very important role in all areas including business, education, medication, eCommerce, politics, etc.
Size doesn’t matter but quality does matter in these sectors as your information must reach everyone and quality should be high so no one misses the information.
Automated voice calling solves telecommunication problems like bill reminders, notifications, alerts feedback & business promotions, etc.
Voice call increases telemarketing approach, voice communication improves your engagement with your clients.
So, now I will be comparing the features But bulk voice call is a special feature Of CloudShope and it helps in various ways it comes under Outbound Calling and is a part of it so it just improves the telecommunication of the organisation.
Bulk-Voice Features
1.Reserve Called ID
Reserve caller id is a unique feature since it helps the consumer to have a unique caller id from which he can also set a callback feature and can also configure a playback.
Reserve caller id is a great and unique feature.
2. Reports
Reports are given to the customers for better analytics and a customer can understand their graphs of a pick of a call etc.
3. On extension WhatsApp, Lead, SMS
This feature is unique to the CloudShope and helps customers to send their services information to the user to create lead via WhatsApp, SMS for better suitability for lead generation.
4.Scheduling
4.Scheduling
Scheduling is given for comfortable usage of customers since if they want to schedule the functions for doing the bulk voice.
5.Extensions
Extensions is used for the purposes like taking of customer feedback it is a recorded message which takes place after the call and helps in customer to help with the product or the service.
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Features
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Bulk-voice call
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CloudShope
|
Knowlarity
|
Read more
|
|
Reserve caller ID
|
✓
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✓
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✗
|
|
|
Reports
|
✓
|
✓
|
✗
|
|
|
On extension WhatsApp, Lead, SMS
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✓
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✓
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✗
|
|
|
Scheduling
|
✓
|
✓
|
✗
|
|
|
Extension
|
✓
|
✓
|
✗
|
CloudShope provide the service which is related to the cloud telephony but this comparison provides which have more feature and which is better, for example, there are some features like WhatsApp, lead, SMS which is provided by the CloudShope.
So, for the ease of understanding both of the company’s USP’s I had made the table above.
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