IVR welcome tone is a very basic yet a feature that every organization should have.
It is a tone that is played at the starting of the IVR and which greets and tells the information which is essential to the user.
Welcome tone consists of greeting, organization name and other essential information.
The welcome tone is usually of short duration.
Use case
IVR is used by all the major organization and can also be used by every organization which are dealing with the mass group of people and has a lot of queries.
Banking,Medical,call center,transportation.
These are the field which uses this information for the betterment of their services and also making it cheap to manage the work of a receptionist.
How to use
When you subscribe to our service you will get a preloaded IVR Welcome tone but what if you don’t want that one.
Just go to the dashboard and you can upload your IVR welcome tone to our database. And will be played next time.
LOGIN>DASHBOARD>IVR>IVR CONFIGURE>MANAGE IVR>SELECTING IVR CONFIGURATIONS
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