Easily integrate any application and start service in minutes. Easily Integrate IVR Features with CloudShope APIs.
API is known as an application programming interface, it helps the user to interact between the user’s code and to our application that how to send and react according to the feature and option between both of the organizations via an API.
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| Dashboard |
How to use
It is very simple to use you not need to ask for the API from our sales or Customer representative or customer support.
Directly do this
DASHBOARD>SERVICES>IVR>API
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| API INTEGRATION |
In the end when the API hits with the server and our data the base you are good to go with the IVR just according to you.
Use case
IVR API Integration can be used in the following manner:-
Sometimes, customers can use the IVR to send utility companies (water, electricity, gas, etc.) specific information about their consumption rate.
This can be done very easily: the customer calls the IVR, provides their customer ID, and enters the counter readings for the gas consumption in the current month using the phone keypad.
The value is stored in a database, compared with last month’s reading and the difference is used to generate the invoice for the current month consumption.
The entire process is done automatically, without any human operator intervention.