Cloudshope and my operator both are Noida based organization and provides similar services but my operator offers services in Countries like the USA.
Which is taken as an edge over CloudShope.
Cloudshope
CloudShope envisions to change and revolutionize the cloud telephony with the innovations and helping with the organization’s pain in the telephony be it in customer service, sales or be it anything else needed in for calling purposes to the customer.
CloudShope is always there to help and CloudShope also gives the customizations that are specially curated for the customers.
CloudShope happily quotes
“CloudShope are happy to revolutionize the world with the power of cloud telephony.
We look forward to developing a cloud telephony network that is reachable to every business, be it a well-established business or a new start-up or an entrepreneur.
Our strength is our quality of service on which we never compromise. Besides, we make sure that the pricing suits the common man.
Let’s join hands to make a new Cloud Telephony Echo-System with CloudShope”
My operator
My Operator was started with a vision to help businesses utilize cloud telephony to improve their customer call handling as well as customer communication.
With a team of five in 2013, we have now become a family of 150+, and the growth continues.
We created this product with the belief that each customer call is a potential business opportunity.
Our product helps businesses manage and optimize each customer call and enhance its customer calling experience.
Today, companies all over the world are realizing the benefits and power of cloud communication.
With our product, we want to expand both its knowledge and usage to businesses across the globe.
We’re a team of creative and experienced people working towards improving on-call customer communication for businesses of all sizes and industries.
So, since both of the organization provides similar services so I for the ease which organization provides to the customers I have made a table of features.
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Features
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CloudShope
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My operator
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Read here
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IVR (interactive voice response)
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✓
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✓
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Read here…
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Toll-free
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✓
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✓
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Read here…
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Missed Call
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✓
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✗
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Read here…
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Bulk Voice Call
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✓
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✗
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Read here…
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Bulk SMS
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✓
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✗
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Read here…
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Long-code Service
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✓
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✗
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Read here…
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Sim Hosting
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✓
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✗
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Read here…
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Call Centre solution
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✓
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✓
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Read here…
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Call Conferencing
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✓
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✗
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Read here…
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These are the features provided by the CloudShope and My Operator and is different from each other but provides some common features.
CloudShope provides a lot of services as compared to my operator and it also helps the customer to choose from a wide variety of customization needed by the customer.
But on the other hand, my operator also helps in a solution like Call center solution, etc.
Just click on the read here button for the comparison of the features.
But here is the quick comparison between the feature between both of the organizations.
So, now what makes both of the companies different even both of the companies provide the same services but still there are some of the user selling propensity which is different in both of the organizations.
We will start with CloudShope and then we will go with My Operator.
CloudShope provides better and best features in the segment but we won’t say My Operator doesn’t have nice features but are quite basic what CloudShope provides us is really different and outstanding in terms of innovations.
CloudShope
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S.no
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CloudShope USP’S
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Details
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1. Bulk Voice call
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Extension: -On extension WhatsApp, SMS.
Scheduling
Reports detailed
Reserve Caller ID
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For more info. Click here
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2. Bulk SMS
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FORMS
Redirect URL
Fixed string (Signature)
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For more info. Click here
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3. Missed Call Service
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Auto Reply SMS
Hello Tune
Admin SMS
Auto-reply WhatsApp
(Image 1MB, TEXT-500character, Video 3mb)
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For more info. Click here
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4. IVR (interactive virtual receptionist)
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IN Call Transfer
Call barging
Call whispering
Sticky agent
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For more info. Click here
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My Operator
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S.no
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My Operator USP’S
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Details
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1. IVR (interactive virtual receptionist)
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Boost agent productivity
Time-based call routing
Programmable extensions with multi-level IVR
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For more info. Click here
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2. Call Centre Solution
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Reporting
CRM Integration
Multi-Level IVR
Unique Number
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For more info. Click here
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3. Toll-Free Number
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Set Call Duration
Whitelist & Blacklist
Auto Call Routing
AI-Driven Auto Keyword Analysis
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For more info. Click here
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Some services here are changed because they are almost identical between both of the organizations
But some are different and exclusive to each other.
Cloud telephony is something which is used by almost every organization every day uses for maintaining customer support to its users and making business easier.
CloudShope is a Noida based organization which always prospers to help it’s has a brilliant support and also has more functions and feature as compared to My Operator which makes it much better.