Interesting Questions !!! We love to answer this question as this motivates us in building more feature rich products. Below are some of our Unique Selling Proposition of IVR:-
💁 Advance API Integration
Easily integrate any application and start service in minutes. With the help of CloudShope API , integrate any software or ERP with our IVR.
💻 Integrated CRM
The IVR solution with the CRM is a fully Engaged IVR CRM ( Customer Relationship Management) solution, which can be used to provide the more engaging services to the clients,
🔄 Multi Level IVR
Give your callers a personalized experience every time they call you. No more wasting time on IVR prompts that are not helpful. Make callers aware of your brand with a customized IVR.
💻 Developer Platform
To enable developers to test our API before production development.
🔂 Auto Reply WhatsApp Bot
Automatically respond to custom received whatsapp or WA business messages with the chat Bot.
📢 Excellent Quality of Voice
Our IVR (Interactive Voice Response) voice prompts are produced & mastered in our professional state-of-the-art recording studios and are optimized for exceptionally smooth playback over any phone system.
📞 Call Recording
Our IVR records every call and makes it accessible. Each call is encrypted and stored for data security. It helps measures and improve current business processes and keep track of customers interactions.
📄 Advance Reporting
Know exactly how your team is performing over phone calls. Get a detailed daily report with calls statistics for your company and individual agents as well as groups.
Related
