Boosting Admissions at BCCM College: A Success Story with Cloudshope IVR

The BCCM College is known for its excellent educational standards together with pioneering teaching strategies and has taken up high IVR technology in the effort to boost admissions hence making it easier for students to access information thus ensuring education quality is observed.
Let’s discuss boosting admissions at BCCM College: A success story with Cloudshope IVR.

BCCM College was facing various barriers that deterred their admission process and student engagement efforts which is why “How to increase the number of admissions?” is the problem faced by BCCM College before they introduced Cloudshope IVR service:

1. Old methods of communication are not really effective with the students’ present-day choices, especially when there is an increase in the number of admissions.
2. Inefficient responses and delays may have discouraged applicants since a large number of morse inquiries were handled manually.
3. High operational costs were incurred as a result of manual management of inquiries and admission processes, in particular staffing for administrative tasks.

In order to meet their needs for customized and engaged communication mechanisms, BCCM College and Cloudshope, a renowned firm in providing IVR (Interactive Voice Response) solutions, joined hands and provided the school with a modern platform to streamline automation as well as improve the quality of service for potential learners.

1. The inclusion of IVR by Cloudshope has enabled BCCM College to create voice messages that are personalized for each point during the admission process hence providing specific details by making a call.
2. IVR systems by Cloudshope ensure they are available 24 hours a day so that students can receive information at any time, hence preventing missing calls or leaving questions unanswered.
3. The Interactive Voice Response system is capable of managing several calls concurrently which reduced times; henceforth, prospects were attended to expediently.

1. The number of students who are hopeful to join a college has increased since they can easily access information through an IVR system.
2. An individualized approach and rapid responses produced higher results.
3. The IVR system was commended for improving how potential students perceived the school's dedication to taking care of its students due to its ease and speed of use.
4. BCCM College has saved money by utilizing automation in the admission process as compared with conventional techniques of student outreach.

Implementing Cloudshope IVR at BCCM College produced remarkable outcomes as there was a boost in admissions at BCCM College. There was a notable increase in the number of completed applications and a decline in dropout rates during the admission period. The other benefit derived from its deployment was increased remarks following its usability by applicants throughout the admission process and solving the problem of Increasing the number of admissions.