Axestrack software solutions private limited track vehicles with Cloudshope IVR

The demand for continual innovation and seamless integration of high-tech technologies is high in the competitive world of logistics and fleet management. Once again, Axestrack Software Solutions Private Limited, a pioneer in providing advanced vehicle tracking and fleet management solutions, has shown that it is committed to quality by being integrated into Cloudshope’s IVR and Bulk Voice Calls.
Not only this cooperation has been able to improve their services, but also achieve a new industry level for efficiency and customer care all over india.

Axestrack used to face the common challenges of the logistics industry before they integrated with Cloudshope IVR:

Instead of delaying, Axestrack approached Cloudshope who are the best in providing cloud telephony solutions all over india. In case Axestrack logistics integrated it with their vehicle tracking system,and solved the problem of fuel empty, driver issue and provided technical assistance as the company aimed at streamlining all operations through automation hence providing updates in real-time while enhancing communication channels and helping them in making different presses for different products.

1. Real time Updates and Automated Alerts

   Integration of IVR and BVC has helped in getting real time information regarding whereabouts. The use of automated signals ensures most recent updates on information in place.

2. Enhanced Customer Support

   CloudShope’s IVR and BVC system has given the company a way to share up to the minute shipment details with its customers, hence making them feel better served and also leaving manpower for other important tasks.

3. Voice Command Data Access

   Voice commands are used by fleet managers to track data, help multitasking, and perform mobile operations without having to use a computer.

4. Efficiency and Scalability

   It enhances effectiveness when standard inquiries are automated such that the system accommodates multiple calls at a go to match the increasing commercial demands which helps them in different presses for different products.

Surprisingly beneficial results are forth-coming from combining IVR technology of Cloudshope with Axestrack vehicle tracking system and logistics. Markedly less human errors and manual processes, leading to greater operational efficiency, were prominent changes all over india. The IVR system contributes to better customer satisfaction by offering timely as well as accurate information.

Axestrack Software Solutions Pvt. Ltd.and its logistics has collaborated with Cloudshope in order to improve its services concerning monitoring and management of vehicles. Axestrack has made use of Cloudshope’s IVR innovation to widen its operational capacities and boost customer service quality that were exceptionally high before all over india. This is one case showing how combining appropriate technology helps companies grow and satisfy their clients fully.