Cloud telephony for educational industry | Voice Broadcasting | CloudShope Technologies

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What is Cloud telephony for educational industry?

Cloud telephony, the thing you heard about as cloud-based telephony or hosted telephony, is the delivery of voice communications and telephony applications via the internet. In the educational sphere, there are a number of benefits that cloud telephony provides as well as use cases that are relevant including improved communication administrative efficiency as well as overall educational experience enhancement.

Cloudshope’s cloud telephony system will provide you with various such solutions that will help to transform the educational industry on a digital platform. Cloud services like Multi-level IVR, Voice calls, Bulk SMS and many more.


Application of cloud telephony for educational industry:-



Admission and Enrollment


At the time of admission, Cloudshope’s multi IVR level systems help a great deal in managing huge numbers of enquiries giving information on courses, fees and application procedures. Prospective students who have shown interest can be followed up using automated calling systems.


Student - Parent Communication


For notifications related to attendance, dates for examinations, release of results and reminders for fees. Cloudshope’s Bulk SMS service and Bulk WhatsApp through Whatsapp API would help for alerting you about school events, holidays as well as emergencies such as closure though this be not exhaustive.


Support Services


Cloud telephony can also provide a one-center helpline which they can use to get academic and technical support. Have simple-to-reach telephone lines for career guidance and psychological assistance. Cloudshope’s Multi level IVR is the one stop solution for support related calls or guidance related calls landing to educational institutions.


Feedbacks & Surveys


Cloudshope’s Bulk Voice calls that are automated could gather feedback from parents and students on different dimensions of the institution's service delivery including education’s worth or quality.


Customer Service and Support
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Now let us talk about some of the major benefits of cloud telephony for educational industry :-



Cost Effective communication


At the time of admission, Cloudshope’s multi IVR level systems help a great deal in managing huge numbers of enquiries giving information on courses, fees and application procedures. Prospective students who have shown interest can be followed up using automated calling systems.


Scalability


For notifications related to attendance, dates for examinations, release of results and reminders for fees. Cloudshope’s Bulk SMS service and Bulk WhatsApp through Whatsapp API would help for alerting you about school events, holidays as well as emergencies such as closure though this be not exhaustive.


Improved communication


Cloud telephony can also provide a one-center helpline which they can use to get academic and technical support. Have simple-to-reach telephone lines for career guidance and psychological assistance. Cloudshope’s multi level IVR is the one stop solution for support related calls or guidance related calls landing to educational institutions.


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CONCLUSION

Cloud telephony could significantly boost communication and operational efficiency in the educational sector. This is to say that its application can make educational institutions offer better learning services to students in addition to enhancing administrative procedures aimed at creating a highly connected learning environment where instant, alarming feedback can be received.

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