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Welcome every visitor
Meet people on the page they are already browsing, with a helpful answer before they have to search for support.
Web Chatbot
Web Chatbot
Increase conversions easily and get up to 80% more engagement with an automated website bot.
24/7 visitors engaged190+ languages
Qualified leads
1,284
Avg. reply
< 1 min
Win rate
38%
cloudshope.com/contact
AI website assistant
Need help choosing a plan?
Visitors today
2,184
Resolved
84%
Qualified
371
Conversation flow
VisitorCan I book a demo?
BotYes — I can help with pricing and setup.
VisitorWe need WhatsApp + SMS + voice.
BotPerfect. Book a 15-minute call.
Top intents
Pricing41%
Support27%
Demo request18%
Order status14%
AI
typing…CloudShope Bot
online
Need a plan for WhatsApp + voice?
Yes — I can share pricing and setup steps.
Type your message...
The web chat advantage
A helpful layer across your whole website.
Web Chatbot turns passive browsing into a useful conversation, then keeps the context moving until someone gets the right outcome.
190+ languagesInstant repliesCRM-ready
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Understand the question
Use the conversation, language, and customer context to respond with something genuinely relevant.
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Move the next step forward
Capture intent, answer confidently, and hand the right conversations to sales or support without losing context.
Built for useful conversations
Benefits of a web chatbot
Give every visitor a fast, helpful answer while your team gets a cleaner view of what people need next.
Live assistant
A better first reply
Can I connect this to our CRM?
Yes. I can capture the conversation and route the next step to your team.
Intent detectedCRM handoff
Easy API integration
Our solution is developed to merge with different functions and other software. You can easily put in desired functionalities with our connection and coordinate with your own systems.
User friendly
Our software is designed with care and the intention of simplicity down to the very last detail. No coding or technical background is necessary to develop your own chatbot.
Gain valuable insight
Learn more about your customers and target group. Follow the inquiries in our dashboard for organized statistics and analysis. Get valuable information to use for further development, based on extracted data.
Increases productivity
Get things done, let the easiest, repetitive tasks do themselves. Set focus on other, more complex areas instead.
Unlimited capacity
The chatbot can handle unlimited users at a time. No waiting line, 24-hour access.
One conversation, fully connected
From visit to conversion
Every question becomes useful context, an immediate answer, and a clear next action for your team.
Web Chatbot
understands and acts
Features of a web chatbot
Everything included on every paid plan unless noted.
Always-on intelligence
More than a chat bubble.
Build a web assistant that understands context, learns from your content, and turns conversations into measurable next steps.
Understand intent
Keep conversation context
Hand off with confidence
Integrates with CRM
The chatbot can be integrated with critical systems and orchestrate workflows inside and outside of the CRM.
Autonomous reasoning
The chatbot can perform complex reasoning without human intervention. For example, a great service chatbot should be able to infer solutions based on relevant case histories.
Emotionally intelligent
Give your users a personalized experience with our high emotional quotient web chatbots. The chatbot can infer customer personality traits and understand sentiment and tone during an interaction.
Free to explore
The chatbot can reach, consume, and process vast amounts of data — both structured and unstructured — to surface insights from any source, to gather relevant data to solve customer issues quickly.
Omni capable
The chatbot converses seamlessly across multiple digital channels and retains data and context for a seamless experience.
Conversational maturity
Beyond understanding and interacting conversationally, a great chatbot has specific natural language processing (NLP) capabilities to understand the context of a conversation in multiple languages.
FAQ
Every service has its own independent 7-day trial with trial credits included. Starting a trial on one service does not use up your trial on another. No card is required.
A one-time charge covering number provisioning, DLT and account setup on the service you buy. It is billed once per service, on your first purchase of it, and appears as a separate line on your GST invoice.
Payments are processed by Razorpay — UPI, cards, net banking and wallets. CloudShope never sees or stores your card details. A GST invoice is issued automatically once payment is confirmed.
No. Prices are exclusive of GST, which is added at checkout at the applicable rate and split as CGST + SGST or IGST based on your registered state.
Web chat is a format that allows customers to communicate directly with brands online, often on their websites and in real time. The chat window pops up as an overlay of the website page in the browser, allowing the user to type messages directly into a text field, and often attach images and other files as well.
Chat agents communicate with customers through live chat or email to answer questions, solve problems, and troubleshoot. Chat agents can work remotely or in a standard office environment, and are generally required to have customer service experience.
79% of consumers prefer live chats because they offer instant responses. Live chat has the highest consumer satisfaction rate at 92%. For 41% of consumers, live chat is a preferred channel for contacting support teams. 63% of consumers who used live chat on a website are likely to return to that site.
Provide real-time customer support with live chat. The main benefit is that it allows your customers to get an instant response to the questions they need answering. So, it's not surprising that 79% of customers say they prefer live chat purely because of the immediacy it offers compared to other channels.
In order to meet expectations, businesses look for new ways to deliver outstanding customer service. Live chat best practices impact three key areas of a business.
Yes, we have a dedicated in-house team to look after all your technical issues. For technical support write to us at support@cloudshope.in. We resolve every query and issue in the shortest possible time. However, in certain circumstances we need to depend on telecom resources provided by third party telecom operators to resolve any network related issue.
Try Web Chatbot free for 7 days
Every service has its own independent trial. No credit card required.