Industries

Travel & Tourism

Live by a “guests first” philosophy by integrating a robust communication platform.

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Industry workspace

Travel & Tourism operations

Live

Conversations

24.8k

up 18%

Response time

42 sec

-31%

Resolved

86%

on target

Reach by channel

This month

Priority flows

Automated Voice Call

Sales CRM

Automated SMS

Connected teams

One operating view

A connected operating layer

How CloudShope helps the travel and tourism industry

Extend world-class support to your valuable customers with cloud-based voice, messaging and video, AI-enabled speech analytics and chatbot solutions. Create a smart way for travellers to remember your constant support, across every channel they use to reach you, anytime and anywhere.

One view

for every team

Faster

customer response

Clearer

next actions

Designed around your workflow

Needs we suffice for the travel and tourism industry

Offer streamlined interaction to your travellers and hotel guests anytime, anywhere, on a robust communication channel.

Logistics & Delivery

Secure your guests' journey via Call Masking and Speech Analytics on a reliable, automated cloud-based engagement platform customised to your business needs.

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Track Marketing ROI

Integrate a unified multi-channel platform to track and monitor by linking Missed Call Solution and virtual business numbers to your online and offline marketing campaigns.

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Customer Support & Feedback

Win every traveller's trust by delivering a refined customer experience and collecting feedback across video, speech analytics, chatbots and voicebots, automated calls and SMS.

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Sales and Lead Generation

Simplify the sales and lead generation process with Cloud Contact Center, Lead Management and Missed Call Solution to boost bookings with a targeted approach tailored to your requirements.

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Remote Working

Empowering efficiency with a smart remote work cloud communication technology and video platform to be available to your guests from anywhere anytime.

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