Click to Call
Connect customers to your team in one click.
Integrate the CloudShope API to add click-to-call to your customer-facing teams, your website and your app.
- Click-to-call buttons on your website or app
- Multiple parallel calls on the same number
- Call recording and detailed reports
- Works with leading CRMs
7-day free trial · No credit card required
What is click to call?
Give your users special treatment. They click a button and are connected to another person in real time, without either of them dialling the number.
Advantages of click to call
What click to call does for your business.
Zero missed calls
Customers can reach your business at any time of day and leave a callback request.
Customer segmentation
With click-to-call connected to your CRM, agents can group customers by their need or enquiry before the conversation.
Better customer experience
Give customers a seamless experience by cutting the effort it takes to reach you.
Saves time
Agents reach customers instantly, without dialling each new number by hand.
Higher conversion rates
Capture and convert leads on your website or app while they are still interested, with a click-to-call button.
Ease of contact
A click-to-call option on your website brings more engagement from customers.
Implementing click to call
On your app
A click-to-call button in your app sends the request to the CloudShope server, which dials the customer and connects them to your customer-facing team.
On your website
The visitor enters their number in the widget on your website. The CloudShope API instantly connects the call to the preassigned number, so your agent and customer are talking directly.
Features of click to call
Unlimited channels
Run multiple parallel calls on the same number.
Call recording
Make informed decisions with the help of call recordings.
No number dialling
Agents reach customers in a few clicks — more customers in less time.
Easy conversation tracking
Keep track of each customer's communication, why they called and what was said on the call.
CRM integration
Integrate with the leading CRMs on the market.
Detailed reporting
Get detailed, real-time analytics for every call from your dashboard.
Convenient for business and customer
The longer it takes to reach a customer, the lower the chance of conversion. Click to call lets customers and agents reach each other quickly.
Related articles
The CloudShope advantages
Why CloudShope is considered one of the most reliable cloud communications companies in India and Southeast Asia.
Highly Secure
ISO 27001:2013 certified information security management system.
Superior Quality
Best success rates, voice quality and reduced latency.
Superior Reliability
Best in class uptimes of 99.94% including operator uptimes.
Patented Solutions
Gain competitive advantage from patented products.
Scale at Ease
Grow at will, expand without worrying about infrastructure.
Best Support
18×7 customer support via phone, email and Twitter.
Frequently asked questions
Didn't find your question? Write to support@cloudshope.com.
CloudShope is a provider of enterprise-grade cloud telephony solutions. We work only with businesses and build communication setups that fit each company's needs, replacing traditional phone systems.
CloudShope is built to be secure, and we take a number of steps to keep your conversations private.
CloudShope gives you a new number to receive calls. To keep using your existing number, set it to forward calls to your CloudShope number.
CloudShope suits any business, especially those that don't want the overhead of on-premise hardware and software. As Software-as-a-Service there is no equipment to buy, and smaller businesses get a big-company image through the virtual receptionist. Our sales team can walk you through the options for your needs.
Yes — have your greetings recorded professionally and upload them to your profile.
No upfront capital expenditure, a lower total cost of ownership, easy upgrades, better service delivery, easier customisation and scaling, more productive users, simpler administration, and instant access to new business applications.
Yes, if you are ready to move to a full-featured CloudShope setup.
Crystal clear. Our service runs on advanced systems and equipment built for consistent voice quality.
CloudShope is fully hosted — we manage all the software and systems behind your business communications. There is no software to install, no upgrades to keep up with and no added costs.
Very little — usually 10 to 15 minutes.
Absolutely. CloudShope works well across multiple offices and locations.
Try CloudShope's click to call free for 15 days
Add a click-to-call button to your website or app and start connecting customers today.