Introduction
Fastrack Polyfab, one of the largest manufacturers of high quality HDPE fabrics and multilayer films in India. We have a state of the art manufacturing facility at Kadi, Gujarat, to deliver products that stand for strength, innovation, durability and reliability.
Our tarpaulins help customers across India and around the world safeguard their valuables. Thanks to our international standards of quality and global distribution network, our products are popular in export markets, with our stronghold being South America, UAE and Australia.
The Challenge
Fastrack Polyfab faced the challenge of carefully handling customer interaction, Fastrack Polyfab had to get a one stop solution due to the vast distribution network and many contact points with clients that it had in place.
Because of their vast network they were receiving calls in large amount, then they decided to do something about incoming call management.
The Solution
CloudShope’s Toll free Numbers delivered ideal answer for: Fastrack Polyfab by deploying toll-free number service, which had numerous advantages:
Come let us understand How CloudShope help in customer support for your Business:
Integration & Configuration: The webinar solution is integrated with CloudShope Cloud telephony platform. Setup of webinar features like Google sheet integration and automated Voice calls for reminders for attendance tracking.
Scheduling Webinar: After integration is done as soon as there is any entry in the sheets, they receive automated reminders through Voice calls, SMS, and WhatsApp.
Post Webinar Activities: Participation data can be analyzed to gauge engagement and Increase productivity through the automated reports that is generated on the CloudShope’s Platform .
The Benefits
Benefits of using CloudShope’s Webinar solution:
Enhanced Engagement: Improve Engagements and participation after they receive a timely reminder call regarding their webinar scheduled.
Ease in Tracking: The reports are auto-generated webinar solutions provided by CloudShope that further help admin in the efficient tracking and detailed analytics for evaluation of the effectiveness of the UPSC webinar.
Communication: Challenges when it comes to maintaining communication that is continuous and prompt between managers of fleets and the drivers who operate them.
Cost-Effective: The webinar solution which is provided by CloudShope Technologies is highly cost-effective and time-saving for users.
Conclusion
Fastrack Polyfab improved their customer engagement, sales processes and overall sales performance by employing CloudShope’s toll-free numbers. The story of their success is a testimony to the strength that lies in effective communication tools towards business amplification and satisfaction of a customer. CloudShope’s toll-free numbers have already given rise to a lot of firms aiming at enhancing their customer service and selling out products.
Running into the same thing Fastrack Polyfab was? Toll-Free Number is on a 7-day free trial, no card required.
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