Easy to Configuration
Setting up, organizing and updating VirtualReceptionist with us is very fast and easy. With this feature, you can divert calls to different units in your office, or to particular agents. This provides an impress of a big company.
Services for incoming call-recording, several calls simultaneously, caller ID, email and text message notices for the calls get by your list of virtual reception, delaying undesirable calls, online call reports are few of the features we provide.
Our virtual receptionist route calls not just too different extensions but even concurrently to your office, home and mobile setup. It also permits to upload your message in form of custom audio greeting.
Real Time Report
In this feature, we provide real-time dashboard of virtual receptionist paths and analyses all the calls dialled and received. It offers a better empathetic of the trends in your business.
Some of the other key features are
Complete Call Tracking
Intelligent Call Routing
Large Simultaneous Calls
Using our Virtual Receptionist / IVR Service customers are allowed to call you in your exceptional virtual receptionist number and, in absence of you, will acquire a customized receiving on your behalf. This welcome note can be approached in the language of the area from where the customer is presently calling.
How our IVR Service works?
In our Virtual Receptionist service, we will give customer a list of options to select from. Or the customer will be linked to an agent of personal choice. Customers are allowed to leave a voice mail too. All this can be completed through a web panel available from your smartphone only. You can manage the numbers, use recordings and logs, listen to voicemails and regulate your call settings through our panel.
You can choose your Virtual Receptionist number of choice and also can select your personal business contact number. Whether it is your lucky number, or a toll-free number, local, or global number, choice is yours. If you want to recollect one of your contemporary numbers your customers are acquainted with, we can port it that also.
Our Virtual Receptionist IVR service attains almost comprehensive mechanisation of the customer’s phone connections with your CRM system in a cost-operative way and through our service you never miss a business offer any more.
We provide Real time analytics feature in which our service of Virtual Receptionist signifies complete control over your present phone system. It is integrated effortlessly into your system. You can attain all your incoming call record at any time. You can get prompt notifications for any unattended calls.
Our Virtual Receptionist service effortlessly integrates with your contemporary CRM like, making it more beneficial to you. Our customers can find your and such business leads are promptly encompassed in your contact list.
Anybody who calls on your official number (i.e. IVR Number) will initially hear a personalized welcome message such as;
Key Points of our Cloud IVR Service / IVR Service/ Virtual Receptionist Service :
(For instance: Welcome to XYZ company, we offer complete IT Services ) and submit welcome message it will include list of IVR delay options :
Dial 1 : For Sales Department
Dial 2 : For Accounts Department
Dial 3 : For Marketing Department
Dial 9 : For Other Services
Dial 0 : To send a Voice Message
And depending upon extension option chosen by caller your any incoming call will be mechanically routed promptly to mobile or landline phone plotted to that particular extension. And for this your company agent in real-time begin communicating to caller.
Once the post call is finished automatically system will transfer greeting sms on caller number using your custom sender ID for example : WEBXIO or JUSTDL or HDFCBK.
Our IVR Service is a special web based panel provided with comprehensive call log dashboard panel. Your complete call conversion along with using any voice mails are routinely recorded into cloud based IVR system provided by us. You can also listen to call recording anytime by simply login into your call log panel which is web-based.
Our cloud based Virtual Receptionist / IVR Service is completely customized service and according to your business necessity we can personalize the settings. We also supply API codes with purpose to integrate our IVR Service or Virtual Receptionist Service with your prevailing or latest CRM Solution and multi-level IVR Service is also obtainable from us.
- Welcome Message â€“ Multi Language (Fully Customized)
Over other relevant services for IVR:
Reseller Cloud IVR Service
Smart IVR Service
Cloud IVR Hosting Service
Custom IVR Solution
Automated IVR Service
Cloud IVR Software
Cheap Cloud Telephony Service
Our Virtual Receptionist service or IVR Service can be utilised in every business domain and for this we have selected some category of business below:
Banking and financial sector
Transport and Logistic sector
Travel and Tourism
Media and Entertainment sector
- Call Log - Web Interface
- Multi - Extensions with Multi - Mobile/Landline Numbers Mapping
- Voice Mail
- Missed Calls Alert
- Call Recording
- Custom On-hold Music
- Free Voice Calls with each Plan
- Acknowledgment SMS to Caller (optional)
- API integration with your web-based application (optional)
- Entire solution is Cloud IVR Service. Hence no hardware cost, no hidden cost.