Cloud calling or Cloud telephony is the type of communication through the Cloud or servers of a third party. When the term Cloud Telephony solutions come, The lead name that comes to mind is the top Cloudshope Technologies in India Which provide Top Cloud Telephony solutions in India with the help of that you can grow or Scale your business 100%.
Here in this blog, we will understand the Top Cloud Telephony Solutions in detail. In cloud telephony, a number of services came as Follows:-
1. IVR along with auto-reply features
2. Bulk voice call
3. Bulk SMS
4. Missed call Services
5. AutoDialer
We will discuss each service in this blog in detail
1. IVR
IVR ( Interactive Voice Response) is one of the important services of Top Cloud Telephony Solution in India. IVR is a service in which the automated Top cloud telephony system interacts with the customer at very ease. It is also known as a virtual receptionist. IVR is the service that is one of the Top Cloud Telephony solutions in India provided by Cloudshope technologies.
IVR is of two types i.e Single level and Multilevel IVR. In single-level IVR no subnode is used while in the Multilevel IVR sub-nodes will be used in the IVR. Here in Top Telephony Cloudshope Technologies in India, both sign-level and multilevel IVR solution is provided at a very reasonable price and with a very user-friendly interface to use.
In IVR service two types of numbers are provided one is a virtual ten digits number and the other one is a Toll-free number. The Ten digit number will be a normal number and the Toll-free number usually starts from 1800. If any customer doesn’t want these numbers and wants to use their existing number, for that forwarding of that number can be done to the number provided by us.
Along with the IVR service required flow can be played as per customer requirement, While playing the flow many customizations are possible like transfer to an agent, play voice file, hangup, etc.
Along IVR service some autoreply features are also available like auto-reply Sms, auto-reply WhatsApp, Auto reply CTC (Click to Call) Max call, Auto reply MMS, Survey, Admin SMS, Agent SMS, Daily report, Monthly reports, API (Application Programming Interface), Max call per day, Max call lifetime, etc.
To Scale, your business 100% the above services will definitely boost the once requirement and When someone wants the Top Cloud Telephony Services Solutions In India, Cloudshope is the name That must hit one mind.
2. Bulk Voice Call
Bulk voice Call is also one of the important services that help to Scale your business 100%. In bulk, voice calls the audio clip can be sent in bulk up to 25000 contacts at a single time. In bulk voice call along with the voice clip some other features are also available such as On extension Sms, On extension Whatsapp, On extension lead i.e CRM form, On answered Sms, Not answered Sms, etc. These features are very convenient and easy to use and very user-friendly. These Top Cloud Telephony Solutions in India are provided by Cloudshope Technologies.
3. Bulk SMS
Bulk Sms is also one of the important services similar to bulk voice calls but in the bulk Sms Text, SMS is sent to the customer instead of a voice clip. In bulk Sms, the SMS can be of three types i.e generic SMS, mobile SMS, and DLT SMS. In generic SMS only the English language is supported and the character limit is 130. While in mobile SMS English and Hindi are both languages supported and there is also a character limit of up to 130 characters. On the other hand in DLT(Distributed ledger technologies) in which there is no character limit applicable and in this the SMS will send with the company’s own header.
4. Missed call service
Missed call service is also one of the important services used to Scale your business 100%. Missed call service can be used for feedback and survey purpose. For this service customers just have to miss a call on the given number and the company will get to know about the missed call, In missed call service required tune can also be played. This service is widely used for election feedback and for other feedback purposes also. This Top Cloud Telephony Solutions in India is provided by Cloudshope technologies.
5. AutoDialer
An autodialer is also one of the important services used to scale your business 100%. This is also the Top Cloud Telephony Solutions In India provided by Cloudshope Technologies. An autodialer is a service in which the dialing of the number is automatic by the system itself, No manual dialing is required in this. An autodialer is of three type i.e Power dialer, sequential dialer, and predictive dialer. In the power dialer, the agent’s permission is required to connect the call while in the sequential and predictive dialer no permission is required of the agent. A large number of number data campaigns can be scheduled. Cloudshope provides Top Cloud Telephony Solutions in India.