A long code is a standard, 10 digit number. It can be used to send SMS message. Long code allow businesses to have their own dedicated phone number. These long codes are intended for person-to-person communication, similar to the way cellphone texting plans operate.
ADVANTAGES OF LONG CODE
With long code, your company can use the same number to send SMS messages, place calls and send faxes.
It can be helpful to establish a consistent channel for all forms of customer communication .
Long code numbers are virtual numbers that enable businesses to have their own exclusive hosting.
When a consumer receives a message from a DID, it creates a personalized feeling.
USECASES OF LONG CODE
If you need to communicate 1-on-1 with a customer.
If you want to provide customer service using SMS
If you want to set up texting network for your internal staff.
If you want to keep your number consistent across all channels.
