About Service

Bitrix24 is a unified collaboration platform that empowers your business with efficient CRM, task management, contact management, customer service and many more tools. The software solution is exclusively designed to aid businesses with efficient internal and external resource management.Your company definitely deserves such vast collaborative approach to make it a better work place where large teams in different locations can communicate effortlessly and BITRIX 24 is the right platform to manage them head on.

Benefits of Bitrix CRM:

  • Manage all communication and interactions with prospects.
  • Be reminded to follow up with prospects.
  • Scale your sales processes over time.
  • CRMs allow your team to collect and organize data about prospects and deals using reporting features such as sales dashboards and reports.
  • Bitrix CRM Features

    CRM provides a platform for configuring and tracking interactions with prospects or existing customers, partners, agents, and others.

    Tasks in Bitrix24 can be defined for oneself or it can be assigned to an employee, delegate after being received. The projects can have dedicated group/space where all the files, task, discussions related to the project are stored.

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    Bitrix24 provides tools for task management, document sharing, and time tracking integrated into just this type of social interface for maximum efficiency of communications and work.

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    Customer data from Bitrix24 CRM is automatically inserted into the invoice and you select the appropriate contact or lead. Once complete, CRM can send invoices directly to the customer's email address, save the invoice as a PDF file, or print directly from a web browser.

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    Bitrix24's free web form builder can be used to fill any form. The form is fully customizable, including the use of custom CSS and images that can be embedded on your website or hosted Bitrix24 public pages.

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    Greet your callers with a customized corporate jingle, pre-recorded voice message or caller tune. Update your message or tune whenever you want to. user friendly panel which is easy to use & manage.

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    CRM consulting services can help you fight scattered customer data, poor lead conversion and low sales rates.

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    Bitrix24 is free CRM software available in cloud and on premise (with unobfuscated PHP source code access). API and RestAPI are available. Access to Bitrix24 API is free and unlimited. Our CRM can easily be connected to web services like cloud accounting, telephony services, email marketing platforms, data enrichment providers, data migration services or bots.

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    We provide on Cloud Edition: Consulting POC Implementation Configuration Integration API App Making Training Maintenance

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    Bitrix24 enables you to stay on-board with real time communication tools like phone calls, mobile messaging, group chats, screen sharing, video calls, video-conference.

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    Bitrix24 provides a dedicated document management system. Documents, Presentations, Videos, shared files can be placed in the system's document manager for download, collaboration or private use. Finding your documents is easier with internal search option.

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    Bitrix24 treats your business with personalized space to save, sync and share important documents. Its document collaborative feature has file sharing, document syncing, multi-user online editing, company, personal group drives etc.

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    Bitrix24 provides a collaborative customer relationship management solution to facilitate efficient communication with potential clients, partners, dealers and other external public.

    prices Use Cases

    Greet your callers with a customized corporate jingle, pre-recorded voice message or caller tune. Update your message or tune whenever you want to. user friendly panel which is easy to use & manage.

    prices Use Cases

    Bitrix CRM Use Cases

    CRM provides a platform for configuring and tracking interactions with prospects or existing customers, partners, agents, and others.

    Sales process automation is one of the most important CRM features. It automates and streamlines various sales functionalities to standardize business processes.

    Bitrix CRM helps you get organized, manage the relationship with your customers, and automate the tedious legwork associated with sales. But if it isn't helping you make more revenue, it is of very little use.

    Frequently asked questions (FAQ)

    Got Any Questions? Read Here! Before You Contact Us. ...

    No, we do not charge any setup fee for missed call alert services. We charge only for the plan you select.


    Your unique dedicated Toll Free missed call number is called channel or channelid in technical terms.


    We require mobile for authentication and security purposes. Thus, your network operator will not charge you anything. We also send your login password post registration on your mobile.


    The cost of plan depends upon the type of plan you select. Details of our plans and offers are available at Pricing Page


    The validity of your Toll-Free-Number depends upon the plan you purchase. You can always increase validity of your plan at any point of time before expiry.


    No, there are no monthly rental charges for your Toll Free number. However, there is a validity attached to each plan.


    Depending upon your requirements, you can select and purchase any amount of Toll Free miss call Numbers. We also recommend exploring our reseller plans for bulk purchases.


    We understand the term ‘liberty’ and hence, do not bind our client to use our services for any said period of time. You can stop using our services whenever you wish to do so. To do so, you need to drop a mail at support@Cloudshope.in informing us about your unwillingness to continue your account.


    Special attention is given to the security aspects. Our website is SSL enabled. Apart from this we do not share your information with any third party as per our privacy policy. Also, we keep on updating our website-security from time to time.


    We provide online web interface to monitor and record the response of your online campaign in real time along with GEO-Location of the caller(s). You can also configure your account settings to get a carbon copy of your missed call number information to your email ID or mobile phone.


    Yes, we have a dedicated in-house team to look after all your technical issues. For Technical support write us at support@Cloudshope.in. We resolve every query and issue in shortest possible time. However in certain circumstances we need to depend on telecom resources provided by third party Telecom Operator to resolve any network related issue.


    Yes, there is a facility provided in the Activity Settings to send reply SMS after any missed call received on your toll free number.


    It depends upon the type of plan you select. However, you can alway purchase additional missed call credits as add-on, in case you run out of credits in the middle of any campaign.


    Yes, Cloudshope is capable of handling high volume responses on its distributed telephony architecture.


    Yes, in the back end control panel, you can have entire information about the missed calls you received along with Geo-Location of the caller(s).


    Your existing plan can be renewed from your ‘user dashboard’. You will find an option to renew the plan there. The charges and validity will be same as the running plan.


    Yes, we have our own SPAM fileter algorithm in place. Apart form this, individual campaings can also be configured for custom SPAM rules from Settings menu.


    Yes, we have an option for very extensive black-list configuration settings. Entiere cirle or specific operator in a particular circle can be configured as black-list. An individual number can also be configured in black-list settings.


    Kindly mail us all your queries or suggestions at support@cloudshope.com. We will be happy to serve you better.