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Enables businesses to carry out their customer communications (calls, SMS) over the internet, without the need for an on-prem PBX phone system. It is easier to set up and maintain, cost-efficient and gives businesses more control and visibility into their operations.
Contact UsGuide your customers to resolve their queries faster.
Have a single number that your customers can reach out to you on. This number needs to be easy to remember and used in all your collaterals.
Get a Cloushope phone (virtual number) from Cloudshope. Divert all calls from your customer facing number to the your Cloushope phone
Personalize the call flow to ensure customers have a great experience. Create an IVR greeting, add voicemail option, set office hours etc.
Smart call routing diverts calls to the right agents based on your customer’s input and the team’s availability.
No spending on infrastructure, set up or maintenance.
You can make changes to your call flows and set up without a dedicated team or person to monitor it
With in-depth daily reports and analytics, you can keep track of customer conversation and agent performance
You can make changes to your call flows and set up without a dedicated team or person to monitor it
With in-depth daily reports and analytics, you can keep track of customer conversation and agent performance
High Installation Cost
Slow Setup
Makes you dependant
Chained To the Desk
No Insights
No Installation Cost
Quick Setup
Real-time Updates
Keeps You Mobile
In-depth Reporting
Improve your product/service using call recordings of your toll free numbers, available in your inbox
Request A DemoWe serve these services for betterment of your business
Give your customers a seamless experience every time they call you. Personalize, customize, sound professional with our IVR solutions.
Our auto dialer software helps streamline your calling process. It removes the need for manual dialing, allowing agents to get more done in less time.
You can make automated IVR calls to track marketing ROI, collect customer feedback, confirm COD orders, etc.
Our call center software allows you to record calls, monitor them and make better business decisions. Helps in training agents, customer dispute resolution and taking data driven business decisions to offer a great customer experience.
With Cloudshope, you can do anything from creating a simple IVR to complicated call functions using our visual APIs or ‘App Builder’ as we like to call it.
Know exactly how your team is performing over phone calls. Get a detailed daily report with call statistics for your company and individual agents as well as groups.
Think Google Analytics for your calls with our call center software. Get detailed analytics on all the campaigns you run with information on the status of each call and SMS.
With our call center software, stay informed about your business calls and serve your customers better. Get notified at the right time.
Missed call is an easy way for NGOs to garner support for their cause. Your call will be routed if the lines are busy. Cloudshope doesn’t let customers wait.
This works brilliantly especially in the case of people who do not have access to the internet or any other forms of communication. A simple mobile phone is the primary way for them to reach out to people.
Media and TV shows have made the best use of missed call marketing campaigns to build non-intrusive engagement with customers.
Missed call is an easy way for NGOs to garner support for their cause. Cloudshope provides you an advantage of unlimited channels.
Take a glimpse of how business use Cloudshope’s services to touch lives on a day to day basis.
What they say about our services
Cloudshope has helped us in setting our telephony system from scratch. Perfect service by highly professional sales and support staff. Simply uncomparable and unbeatable in both prices and quality of service
I was surprised by the flawless service that I was provided. Cloudshope Virtual Receptionist with its local number offering has helped my business make unprecedented profits by improving our working capabilities.
Very first business principle is 'never miss an opportunity'. Cloudshope is an absolutely perfect solution to follow that principle - at least for the opportunity that comes over phone calls. Its Toll-Free number and IVR service has delivered some amazing results for me.
Cloudshope toll-free number has streamlined my business to a larger extent. It's 24*7 customer support makes it the best service provider in their industry. Till now, we haven't faced any issue with the service and we are hopeful for the future as well
The quality of Cloudshope's voice broadcasting service was really impressive. We are now looking forward to having a long-term partnership with them
Cloudshope Virtual Receptionist with its local number offering has helped my business make unprecedented profits by improving our working capabilities. It's 24*7 customer support makes it the best service provider in their industry.
We know how difficult it is for agents to switch platforms to access certain information. To remove the need for switching platforms..
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Why Cloudshope is considered as the most reliable cloud communications company in India and Southeast Asia
ISO 27001:2013 certified information security management system
Best success rates, voice quality and reduced latency
Best in class uptimes of 99.94% including operator uptimes
Gain competitive advantage from patented products
Grow at will, expand without worrying about infrastructure
18×7 customer support via phone, email and Twitter
We take away some of the biggest pain points of traditional systems like EPABX.
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